• America's pyramids: Presidents and their libraries

      Cox, Richard J. (Pergamon/Elsevier, 2002)
      This article explores the history, purpose and perspectives about the United States Presidential Libraries: and sections include how presidential papers before presidential libraries were handled; Franklin Delano Roosevelt and the origin of the presidential library; the presidential library system's evolution and the issues of presidential papers; the insider's view of presidential libraries; other's views on presidential libraries; and, the future of presidential libraries. The article closes by summarising and making a policy recommendation. It recomends the establishment of "a single Presidential Archives, housed in a facility run by the National Archives (although an empowered archival agency) in or nearby Washington, D.C. where the records of all subsequent Presidential administrations will be stored conveniently for researchers and the public. This facility should focus on records, with some space for small revolving exhibitions about the history and nature of the Presidency, but its primary purpose will be archival."
    • Behind the Web site: An inside look at the production of Web-based textual government information

      Eschenfelder, Kristin R. (2004)
      This paper describes an exploratory, multisite case study of the production of textual content for state agency Web sites. The qualitative field study explored internal agency Web staff characterizations of textual Web content and staff perceptions of factors affecting the production of content. Study results suggest that staff characterize content in terms of its format, its style age, its rate of change, its degree of change, its owner, and the degree to which it is sensitive. Staff described nine factors affecting content production including information intensity, public education mission, public inquiry burden, top-down directives, existing maintenance burden, review and approval process, resources, management interest and goals, and support from other program staff. A better understanding of how internal agency staff perceive and treat content is important because staff play a large role in determining what content is produced and what characteristics the content contains. The inclusion or exclusion of certain characteristics in content has important implications for information usability, costs, citizen participation in agency policymaking, government transparency, and public trust in government.