• A Comparative Analysis of Libraries' Approaches to Copyright: Israel, Russia, and the U.S.

      Shachaf, Pnina; Rubenstein, Ellen (2007)
      While librarians are concerned about copyright and intellectual property, the extent of their compliance with ethical guidelines and copyright laws is unclear. This study examines, through content analysis, librariesâ approaches toward copyright concerns in three countries (Israel, Russia, and the United States), and suggests a model of library response to social responsibility issues.
    • A Comparative Analysis of Libraries' Approaches to Copyright: Israel, Russia, and the U.S.

      Shachaf, Pnina; Rubenstein, Ellen (2007)
      While librarians are concerned about copyright and intellectual property, the extent of their compliance with ethical guidelines and copyright laws is unclear. This study examines, through content analysis, librariesâ approaches toward copyright concerns in three countries (Israel, Russia, and the United States), and suggests a model of library response to social responsibility issues.
    • Cross-cultural Analysis of E-mail Reference

      Shachaf, Pnina; Meho, Lokman I.; Hara, Noriko (2007-03)
      Studies that examined virtual reference and its potential for collaboration have by and large represented experiences in western English-speaking countries. This article reports the results of a three-nation (Israel, Japan, and Lebanon) comparative analysis to bridge this research gap. Similarities and differences between these countries highlight elements that international collaborative initiatives should consider when implementing global virtual reference services.
    • The Relationship Between Cultural Diversity and User Needs in Virtual Reference Services

      Shachaf, Pnina; Snyder, Mary (2007)
      While the racial diversity of academic library users continues to grow, research on the effects of this diversity remains scarce. This study looks at similarities and differences between non-traditional Caucasian and African American library users through content analysis of ninety-four virtual reference transactions.
    • The Relationship Between Cultural Diversity and User Needs in Virtual Reference Services

      Shachaf, Pnina; Snyder, Mary (2007)
      While the racial diversity of academic library users continues to grow, research on the effects of this diversity remains scarce. This study looks at similarities and differences between non-traditional Caucasian and African American library users through content analysis of ninety-four virtual reference transactions.