• Avoiding the Great Data-Wipe of Ought-Three: Maintaining an Institutional Record for Library Decision-Making in Threatening Times

      Nicholson, Scott (2003)
      Because of the USA PATRIOT Act and similar legislation that allows the government to track the actions of individuals suspected of terrorist activities, many librarians are concerned about protecting information about library use at any cost. Some propose that the solution is to delete all data from the operational databases whenever possible; in fact, a recent New York Times article discusses daily shredding of library records from the Santa Cruz Public Library System (“Librarians Use Shredder to Show Opposition to New F.B.I. Powers”, Apr. 7th, 2003). However, deleting all data associated with library transactions will make data-based evaluation and justification of library services difficult; therefore, libraries must seek a balance between protecting the privacy of patrons and maintaining a history of library transactions.
    • Challenges of preparing LIS professionals for leadership roles in Pakistan: An analysis of the status

      Ameen, Kanwal; Khoo, C.; Singh, D.; Chaudhry, A.S. (School of Communication & Information, Nanyang Technological University, 2006)
      Library leadership is almost an unexplored area in LIS education and literature in Pakistan. All library education schools in the country offer management courses to impart skills needed for managing libraries but there hardly exists awareness regarding the importance of inducing leadership concept and traits—as distinct to managerial skills—among LIS academia, researchers and practitioners. The paper explores different aspects of the issue with specific reference to Pakistan by using triangular research method. The review of the literature was instrumental in developing data-gathering tools. Data was obtained from professionals through questionnaire, content-analysis, focus group, discussion and personal observation & experience. The paper identified fundamental leadership attributes required for LIS professionals and their status among professionals in Pakistan. General and specific barriers related to the profession were also identified as LIS education, poor working of professional associations, low profile among the public, low status among other colleagues in the same organization, low self-esteem and so forth. Findings suggest that emerging social, professional and technological scenario in the country requires information professionals, with leadership qualities, to foresee and create the future by timely planning and not become the victim of unforeseen changes. The role of the concerned quarters in this regard has also been suggested.
    • Closed Captioning: A Coordinated state-wide initiative

      Moreau, Joseph (2005-03)
      This Microsoft Powerpoint presentation (of 15 slides) was presented at the Learning Resources Association of the California Community Colleges (LRACCC) North-South Meetings on February 15 at San Francisco City College and on March 11 at Coastline Community College. Joseph Moreau is Dean of Academic Information Serivces at MiraCosta College, Oceanside. Moreau presents the current situation with media captioning: State & Federal law require media used in public education to be captioned. But the problem is that many of the California Community College (CCC) Libraries hold a significant number of uncaptioned titles. With LRACCC's leadership Moreau is spearheading an initiative to start a state-wide program that will provide captioning in an easier and more economical manner for the CCCs. The presentation outlines all aspects of the proposal that have been identified thus far (who, what, when in broad strokes) and readers are encouraged to send feedback.
    • Developing Marketing Strategies for dLIST and the LIS Commons

      Sokol, Dominika; Papik, Richard; Simon, Ingeborg (2007)
      This paper, accompanied by a short workshop, introduces the development of marketing tools and strategies used to promote the LIS Commons and its basic infrastructure provided by dLIST. dLIST (http://dlist.sir.arizona.edu) â Digital Library of Information Science and Technology â was established at the University of Arizona in Tucson in 2002 as a cross-institutional, subject-based, open access digital archive for the Information Sciences, including Archives and Records Management, Library and Information Science, Information Systems, Museum Informatics, and other critical information infrastructures. dLIST currently contains approximately 800 documents and its registered user base has surpassed 1200. With the recent foundation of LIS Commons â an international consortium for scholarly communication in information science, dLIST has entered a new phase. The main goal of LIS Commonsâ members (schools as well as individual researchers) is to encourage their faculty to use and further develop the cross-institutional, interdisciplinary repository based on dLIST. This task requires a new marketing strategy corresponding to the current competitive environment. The dLIST approach and effort to fulfil these needs is discussed. During the workshop the main structure, interface, and functions of dLIST will be introduced as a part of the dLIST marketing strategy.
    • From expatriates' information needs to information management in the expatriation cycle

      Andre, M; Barrulas, M J; Guerrero-Bote, V P (Open Institute of Knowledge, 2006)
      This study is aimed at to identify and to understand the role of information in what concerns the mobility process of top executives, helping organisations to make the most of their expatriatesâ experiences. The methodological approach chosen was the case study, carried out in an economic group of the Portuguese financial sector with several business operations abroad. Several data collection methods were used, including a questionnaire survey, in-depth interviews and in loco interaction with the expatriates in three different countries. Based on the analysis of expatriatesâ information needs, a typology of information throughout the complete cycle is described and two critical moments are identified. These moments correspond to transitions of expatriatesâ informational spaces: first the moment of arrival to the host country and second, when they return to their home country. The incorporation of expatriatesâ information in the organizational information system, across the various phases of the expatriation cycle, is summarized.
    • A Global Perspective on Library Association Codes of Ethics

      Shachaf, Pnina (Elsevier, 2005-12)
      This study of 28 countries involves comparative content analysis of the English versions of codes of ethics proposed by professional associations. It yielded an empirically grounded typology of principles arranged in twenty categories. The most frequently identified principles were professional development, integrity, confidentiality or privacy, and free and equal access to information. While confidentiality and privacy, and equal access to information, appear in all existing typologies of library and information science ethics, other principles, such as copyright and intellectual property, democracy, and responsibility toward society, which appear in almost all other typologies, were evident in fewer than half of the codes. This empirical study provides a global perspective on library association code of ethics.
    • Information as a Tool for Management Decision Making: A Case Study of Singapore

      de Alwis, Shrianjani Marie (Gina); Higgins, Susan Ellen (2002)
      The main objective of this study was to develop an understanding of how Singapore's managers behave as information users and determine if their behavioural patterns are similar to their counterparts in other countries (as disclosed in the literature) or if it differs, in what ways. A total of 369 questionnaires were mailed to individual members of Singapore's Institute of Management. Only twenty members responded. The main focus of the survey was the relative uses of the different types of information sources. The survey also touched briefly on the relative importance of domains, and the correlation between hierarchical and functional levels. Results indicated that the types of information considered very important for decision making included Competitor Trends followed by Regional Economic Trends. Types of information considered important included Business news followed by Political, Social, and Supplier trends, Regulatory information, Use of Information Technology, Demographic Trends and New Management methods. Sources given a very high preference rating were Personal Contact for Competitor Trends and the use of Government Publications for obtaining regulatory information. Respondents also preferred use of Government Publications for Local Economic information and the use of Newspapers for Political Trends and Business News. Internal computer printouts were used for forecasting information and company performance. Subordinate managers were referred to for information on the use of technology, Forecasting, and Company Performance. Because the Company Library provided access to newspapers (very high usage) and business news, information about Political Trends, International and Local Economic Information and Competitor Trends were associated with it. However, the Company Library was perceived as a storage facility rather than a dynamic information resource. Local libraries were also used for Regional and International Economic information. Radio and television were used to obtain regional and Local Economic Information in Singapore, but were rated low in accessibility. Very high preference was given to personal contacts as a source of information. Managers in Singapore did not exploit all types of information sources available to them, mainly due to lack of awareness, lack of information skills and lack of accessibility to world news channels.
    • Management and Leadership Education in LIS Degree Programs

      Winston, Mark (2005-01)
      This is a juried paper presentation (of 16 slides) in Session 3.4 â LIS Faculty and the Future (Juried Papers) on Wednesday January 12, at the 2005 ALISE Conference. Management and leadership in library operations is important and future LIS graduates must be educated in these areas. Leadership development as a process in ALA has been explored, as has the relationship between management and leadership. Literature in this area is reviewed, current curricula pertaining to this training is evaluated, and suggestions for future development are made.
    • NTU (Nanyang Technological University) Library as a Learning Organization

      Tan, Siew Chye Michael; Higgins, Susan Ellen (2002)
      With the advent of the Internet and info-communication technologies, academic libraries all over the world have been undergoing rapid changes to take advantage of new technology to meet the information needs of their users. However, the provision of technologies such as digital resources is only part of the management puzzle. The fostering of a learning culture for staff and students is equally important. The Nanyang Technological University (NTU) Library in Singapore had been in the process of developing resources and services in order to better serve the university community since its inception in 1981. The researchers were curious to find out if the NTU library met the criteria of a learning organization. This study concludes that the library had a majority of the characteristics characterising learning organizations. New mindsets had to be cultivated and greater trust fostered amongest the employees to leverage the library's knowledge assets. Individuals had to be rewarded based on their ability to collaborate, champion learning and share knowledge. The managers had to take on new roles to empower their staff to do their best work. Such changes were necessary in order to actualize the goal of becoming a world-class academic library.
    • Organizational Cultures of Libraries as a Strategic Resource

      Kaarst-Brown, Michelle L.; Nicholson, Scott; von Dran, Gisela M.; Stanton, Jeffrey M. (2004)
      Theorists have suggested that organizational culture is a strategic resource that has value in ensuring the continuing existence and success of organizations (Michalisin, Smith, & Kline, 1997; Barney, 1986, 1991; Hult, Ketchen, & Nichols, 2002; Gordon, 1985). This assertion is supported by various studies that have linked organizational culture to broad strategic outcomes such as an organizationâ s ability to manage knowledge (Davenport, Long, & Beers, 1998; Storck & Hill, 2000), innovation capability (Hauser, 1998), and strategic management of information technology (Kaarst-Brown & Robey, 1999; Reich & Benbasat, 2000; Schein, 1985). Based on this research, we suggest that there are characteristics of organizational cultures in information-based organizations that lead to increased collaboration, collegiality, and organizational effectiveness.
    • A plan for the establishment of a library network or consortium of Management & Engineering libraries (MELC) in western India: Preliminary investigations and formulations

      Ghosh, Maitrayee; Ashok, Jambekar (INFLIBNET, India, 2003)
      This article (presented at CALIBER 2003) explores the possibilities of establishing Management and Engineering library consortia of two western Indian states - Gujarat & Maharashtra. It gives an overview of the current status of management and Engineering libraries of the region and examines the possibilities of building up information sharing system which is of great importance and central to the formation of any consortia. Proposals are made here for a model of library consortia of the 21st century in two western states of India. It focuses on the joint purchase of the resources by IIT Mumbai, IIM Ahmedabad and other engineering and management institute libraries of the region. The theoretical and practical advantages and disadvantages of this form of collaborative approach between management and engineering libraries are described.
    • Profound management focus - Mandatory necessity

      Meera, B. M.; Khoo, C.; Singh, D.; Chaudhry, A.S. (School of Communication & Information, Nanyang Technological University, 2006)
      Seamless information and their accessibility in different formats have created a turbulent atmosphere in the ever-changing library and information domain. A multitude of resources, such as information, human, financial and many more, and the need for their management, makes it imperative for advanced training in ‘Management’ as a discipline on a larger scale in LIS programs. In view of the changing paradigms of library and information organizations in the recent past, an attempt is made to frame appropriate course contents with management facets to be included in the 2 years integrated Master’s level programs in India.
    • Public Library Services for Wheelchair-Bound Young People in Singapore

      Chew, Ivan; Higgins, Susan Ellen (2002)
      This is an exploratory study of public library services in Singapore for young people (defined as those people between thirteen to nineteen years of age) who are wheelchair bound. Three main research questions are explored: * What are the information needs of wheelchair-bound young people? * What are their perceptions of libraries and library services? * What are the problems they face in using library facilities and services? The study involves eleven wheelchair-bound people between the ages of twelve and twenty who were selected by means of a purposive sample. Findings indicate that most participants enjoyed reading books but did not read newspapers. The computer was used primarily as a recreational tool, and the convenience of the Internet appealed to them. There were, however, problems in using computer equipment in the libraries. School libraries were generally inaccessible, and. there were also problems in using public library services and facilities as well as being in public places. Their use of public libraries was infrequent. They were unaware of the full range of library facilities and services. The study concluded that there was a need and demand for library services by wheelchair-bound young people. Their information needs and reading habits were no different from those of any young person. Current library promotions were inadequate in stimulating or sustaining their awareness and interest. Transportation was the main obstacle in getting to libraries. The problems faced in using libraries were mainly related to architectural and physical access to library facilities and services.
    • Scientists Comment on Their Libraries: Successes, Shortcomings, and Dreams for the Future

      Vaughan, K.T.L.; Hemminger, Bradley; Pulley, Meredith (2008)
      A survey was conducted of 969 science researchers at the University of North Carolina at Chapel Hill. This long survey concluded with three questions requesting usersâ perceptions of the strengths and weaknesses of the campus libraries, and what single improvement the libraries could make to support scientific research and education. While the scope of these questions was more limited than large-scale surveys such as LibQUAL+TM, the results largely confirmed information from a local implementation of that survey. In addition, an interactive visualization tool was developed to help with analysis of the resulting comments. A summary of the major findings, recommendations for library improvements, and overall conclusions is given.
    • Should Public Libraries Hire Young Adult Specialists?

      Higgins, Susan Ellen (1994)
      The first national survey of services and resources for young adults showed that the percentage of young adult specialists being hired by public libraries is much lower than the percentage of young adults patrons. The reasons that a trained specialist is not widely acknowledged include difficult economic times, lack of trained staff, and the smaller percentages of young adults in the general population due to a decline in the national birth rate. This study defined the measure of user satisfaction as a measure of effectiveness by distributing questionnaires to two large urban libraries. It made suggestions to public libraries about the importance of hiring young adult specialists.
    • Stress and burnout in libraries & information centers

      Siamian, Hasan; Shahrabi, Afsaneh; Vahedi, M.; Abbsai Rad, Abdol Majid; Cherati, Jamshid Yazdani; Khoo, C.; Singh, D.; Chaudhry, A.S. (School of Communication & Information, Nanyang Technological University, 2006)
      Stress has been variously defined by popular sources and researchers. A useful construct positions stress and burnout on continuum. In recent years, psychologists have become interested in the study on phenomenon known as, burnout. Burnout is an occupational stress. In organizations, different factors cause stress. One of the immediate outcomes of psychological stress is phenomenon of burn out. Some of the causing agents of burn out, of burn out are presence of severe and improper working condition at organization, improper leadership style practices in the organization and marital status. In this regard, due to development of new technology, information explosion, reduction of finance, lack of professional staff, immediate change at execute posts, specially chiefs of libraries and not using trained librarians caused which stress on the library staff which is followed by reduction of performance, job change, interferences (frustration), pre-term retirement, frequent lack of illness, burnout syndrome, consequently, in search of jobs and having official and executives roles. When there is no job stress for the librarians, they can do these most effort, stress free environment, would result in the acceleration of performance and efficacy. In this condition, proper management can no irradiate burnout. Material and Methods: This research designed and performed for the librarians employed in the libraries affiliated to Mazandaran and Babol Medical Sciences in Mazandaran Province in the North of Iran. Data were collected in the questionnaire designed for different questions. Results: 19 people were married and 11 people unmarried. Most of the participants had bachelor degree holder and 14 permanent (official elopement) employed. It is note worthy that 53.3 % of participants suffered stress (burnout). Since this study is going on, in case of acceptance the results will submit later, with detail and completed. Very little, however, has been done to measure the effectiveness of these remedies in preventing, improving, or eliminating the problem of burnout in these professionals. Conclusion: There is growing research supporting the existence of burnout among academic librarians. Many suggestions to prevent, or remedy, this condition in librarians, some of them addressed specifically to help the academic librarians, have been considered and appear promising. Proffered solutions are targeted at both the individual level, and at a level deemed more effective by most researchers, the organizational level, which includes the broadest level, that of society itself. Very little, however, has been done to measure the effectiveness of these remedies in preventing, improving, or eliminating the problem of burnout in these professionals.
    • UDC implementation: from library shelves to a structured indexing language

      Slavic, Aida (IFLA, 2004)
      The UDC is attractive to different stakeholders across the information sector because of its wide-spread application, large vocabulary and availability in an electronic format. Modern information retrieval systems have the need but also the capacity to support flexible and interactive retrieval systems. The role of classification in such systems is to serve as an underlying knowledge structure that provides systematic subject organisation and thus complements the search using natural language terms. There are, however, specific requirements that must be satisfied in order to make efficient use of classification and these are not well known outside the library domain and are poorly implemented in library systems. This is especially the case for synthetic classifications, such as UDC, because its elements are meant to be manipulated by the system to fulfill different functions (a flexible systematic display, browsing or search purposes). This report summarizes the most important functionalities of the UDC that need to be taken into account during the implementation process. Important issues about the relation between the UDC schedules in electronic form - UDC Master Reference File and a classification tool (an authority file) that may be built on it, are highlighted. A better understanding of the UDC system's functionality may improve or facilitate its implementation and lower the costs of system maintenance which may be relevant for both prospective users and legacy systems.
    • Uncovering our Tracks: Ideology and the Archival Enterprise

      Matienzo, Mark A. (2004)
      With the recent changes that have occurred within the records environment, such as the problems of electronic records and increased demands for the societal accountability of the profession, archivists have had to rethink many of the principles that guide their activities. In other words, this concerns the connections between archival practice and archival theory, the latter of which has recently become a valid area of inquiry within professional discourse. Starting with the early professional literature contesting the need for archival theory and its necessary connection to archival practice, this section will address one ideology within clear roots in archivistics, that of Positivism. We will see that its â naturalizationâ (a process important to the concretization of ideology) was challenged through early literature on the subject. The threat to such deeply entrenched ideology was viewed within the profession either as a much-needed change or as a threat to the role of the archivist. Ultimately, the problematization of this ideology will inform the other two areas of analysis within this paper: the examination of â archival truthâ and the problems of representation within archives.
    • User survey conducted at the Medical Library of the University of Limburg at Maastricht

      Ebenezer, Catherine (1993-08)
      Report of a user survey carried out among staff and students using the new medical library at the University of Limburg, Maastricht.