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Requirements analysis for hypertext applications: the why, what and how approachThis item is not the definitive copy. Please use the following citation when referencing this material: Dillon, A. (1991) Requirements analysis for hypertext applications: the why, what and how approach. Applied Ergonomics, 22(4), 458-462. Abstract: The present paper presents a simple task description procedure for text usage aimed at supporting human factors input to the specification stage of hypertext and electronic document design. The need for such techniques is outlined and the approach is described in the context of designing hypertext versions of software manuals. Applications and limitations of this procedure are discussed.