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    Changing reference service environment: A review of perspectives from managers, librarians, and users

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    Author
    Rieh, Soo Young
    Issue Date
    1999
    Submitted date
    2006-06-08
    Keywords
    Reference Services
    Academic Libraries
    
    Metadata
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    Citation
    Changing reference service environment: A review of perspectives from managers, librarians, and users 1999, 25(3):178-186 Journal of Academic Librarianship
    Publisher
    Elsevier B.V.
    Journal
    Journal of Academic Librarianship
    URI
    http://hdl.handle.net/10150/105385
    Abstract
    This is a preprint of an article published in the Journal of Academic Librarianship 25(3), pp. 178-186. This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which usersâ information-search processes and librariansâ intervention in reference service are integrated.
    Type
    Journal Article (Paginated)
    Language
    en
    Collections
    DLIST

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