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    The Changing Nature of Information Work in Museums

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    Author
    Marty, Paul F.
    Issue Date
    2007
    Submitted date
    2007-03-06
    Keywords
    Museums
    User Studies
    Local subject classification
    Museum informatics
    Museum information professionals
    Information work in museums
    
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    Citation
    The Changing Nature of Information Work in Museums 2007,
    URI
    http://hdl.handle.net/10150/105544
    Abstract
    This paper presents results from twenty-one semi-structured interviews with museum information professionals (MIPs) who were asked about their experiences working with information resources, tools, and technologies. Interviews were analyzed to determine 1) the challenges MIPs face as they adapt to changing technical capabilities and strive to meet the changing needs and expectations of museum users; and 2) the coping mechanisms MIPs employ on the job that enable them to deal effectively with those challenges. The paper presents the results of this analysis, exploring how MIPs cope with the changing nature of information work in museums by relying on thirteen different strategies, including assessing new technologies in relation to the museumâ s core mission, helping museum professionals embrace new ideas about information access and provision, and promoting internal practices that encourage the sharing of information and the integration of information science into museum work. The paper discusses the implications of these challenges and strategies for current and future MIPs, and assesses their impact on changing perceptions, roles, and research for information professionals in museums as they work to meet the information needs of all museum users.
    Type
    Preprint
    Language
    en
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    DLIST

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