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    User acceptance of new information technology: theories and models

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    Author
    Dillon, Andrew
    Morris, Michael G.
    Editors
    Williams, Martha E.
    Issue Date
    1996
    Submitted date
    2006-07-20
    Keywords
    World Wide Web
    User Studies
    Information Systems
    Local subject classification
    User acceptance
    User-centered design
    Human-computer interaction
    Sociotechnical
    Systems
    Technology acceptance
    Innovation diffusion
    Usability
    Utility
    Acceptability
    Computers
    Models
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    Citation
    User acceptance of new information technology: theories and models 1996, 14(4):3-32 Annual Review of Information Science and Technology
    Publisher
    Medford, N.J.: Information Today
    Journal
    Annual Review of Information Science and Technology
    URI
    http://hdl.handle.net/10150/105584
    Abstract
    This item is not the definitive copy. Please use the following citation when referencing this material: Dillon, A. and Morris, M. (1996) User acceptance of new information technology - theories and models. In: M. Williams (ed.) Annual Review of Information Science and Technology, Vol. 31, Medford NJ: Information Today, 3-32. ABSTRACT: Understanding the factors that influence user acceptance of information technology is of interest both to researchers in a variety of fields as well as procurers of technology for large organizations. The present chapter reviews literature which demonstrates the nature of technological acceptance is mediated by distinct factor groups related to the psychology of the users, the design process of information technology, and the quality of the technology in user terms. It is concluded that current research offers insights that can support the derivation of reliable predictions of user acceptance. However, potentially overlapping theories seem to exist independently of each other and there exists scope for a unifying framework to extend innovation diffusion concepts and systems design models (particularly user-centered design) into a formal theory of user acceptance of information technology.
    Type
    Book Chapter
    Language
    en
    Collections
    DLIST

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