Building Bridges for Collaborative Digital Reference between Libraries and Museums through an Examination of Reference in Special Collections
| dc.contributor.author | Lavender, Kenneth | |
| dc.contributor.author | Nicholson, Scott | |
| dc.contributor.author | Pomerantz, Jeffrey | |
| dc.date.accessioned | 2005-05-13T00:00:01Z | |
| dc.date.available | 2010-06-18T23:30:41Z | |
| dc.date.issued | 2005 | en_US |
| dc.date.submitted | 2005-05-13 | en_US |
| dc.identifier.citation | Building Bridges for Collaborative Digital Reference between Libraries and Museums through an Examination of Reference in Special Collections 2005, Journal of Academic Librarianship | en_US |
| dc.identifier.uri | http://hdl.handle.net/10150/105644 | |
| dc.description.abstract | While a growing number of the digital reference services in libraries have become part of collaborative reference networks, other entities that serve similar information-seeking needs such as special collections and museums have not joined these networks, even though they are answering an increasing number of questions from off-site patrons via the Internet. This article examines the differences between questions asked electronically of traditional reference services and those asked of special collections services; it further explores how a better understanding of digital reference in special collections will facilitate the development of the tools and models needed to create a bridge between digital human intermediation at general academic libraries, special collections, and museums. | |
| dc.format.mimetype | application/pdf | en_US |
| dc.language.iso | en | en_US |
| dc.subject | Museums | en_US |
| dc.subject | Reference Services | en_US |
| dc.subject | Libraries | en_US |
| dc.subject.other | collaborative systems | en_US |
| dc.subject.other | networking infrastructure | en_US |
| dc.subject.other | taxonomy | en_US |
| dc.title | Building Bridges for Collaborative Digital Reference between Libraries and Museums through an Examination of Reference in Special Collections | en_US |
| dc.type | Journal Article (Paginated) | en_US |
| dc.identifier.journal | Journal of Academic Librarianship | en_US |
| refterms.dateFOA | 2018-06-24T12:01:34Z | |
| html.description.abstract | While a growing number of the digital reference services in libraries have become part of collaborative reference networks, other entities that serve similar information-seeking needs such as special collections and museums have not joined these networks, even though they are answering an increasing number of questions from off-site patrons via the Internet. This article examines the differences between questions asked electronically of traditional reference services and those asked of special collections services; it further explores how a better understanding of digital reference in special collections will facilitate the development of the tools and models needed to create a bridge between digital human intermediation at general academic libraries, special collections, and museums. |
