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    User analysis in HCI: the historical lesson from individual differences research

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    Author
    Dillon, Andrew
    Watson, Charles
    Issue Date
    1996
    Submitted date
    2006-07-13
    Keywords
    World Wide Web
    Digital Libraries
    Human Computer Interaction
    Hypertext and Hypermedia
    User Studies
    Information Architecture
    Local subject classification
    individual differences
    task performance
    cognitive ability
    information processing
    
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    Citation
    User analysis in HCI: the historical lesson from individual differences research 1996, 45(6):619-638 International Journal of Human-Computer Studies
    Publisher
    Elsevier
    Journal
    International Journal of Human-Computer Studies
    URI
    http://hdl.handle.net/10150/105824
    Abstract
    This item is not the definitive copy. Please use the following citation when referencing this material: Dillon, A. and Watson, C. (1996) User analysis HCI-the historical lessons from individual differences research. International Journal of Human-Computer Studies, 45(6), 619-638. Abstract: User analysis is a crucial aspect of user-centered systems design, yet Human-Computer Interaction (HCI) has yet to formulate reliable and valid characterizations of users beyond gross distinctions based on task and experience. Individual differences research from mainstream psychology has identified a stable set of characteristics that would appear to offer potential application in the HCI arena. Furthermore, in its evolution over the last 100 years, research on individual differences has faced many of the problems of theoretical status and applicability that are common to HCI. In the present paper the relationship between work in cognitive and differential psychology and current analyses of users in HCI is examined. It is concluded that HCI could gain significant predictive power if individual differences research was related to the analysis of users in contemporary systems design.
    Type
    Journal Article (Paginated)
    Language
    en
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