COPLINK Connect: information and knowledge management for law enforcement

Chen, Hsinchun; Schroeder, Jennifer; Hauck, Roslin V.; Ridgeway, Linda; Atabakhsh, Homa; Gupta, Harsh; Boarman, Chris; Rasmussen, Kevin; Clements, Andy W.

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Author

Chen, Hsinchun
Schroeder, Jennifer
Hauck, Roslin V.
Ridgeway, Linda
Atabakhsh, Homa
Gupta, Harsh
Boarman, Chris
Rasmussen, Kevin
Clements, Andy W.

Issue Date

2002-02

Submitted date

2004-08-20

Keywords

Databases
Knowledge Management
Information Systems

Local subject classification

National Science Digital Library
NSDL
Artificial intelligence lab
AI lab
CopLink Connect

Metadata

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Citation

COPLINK Connect: information and knowledge management for law enforcement 2002-02, 34(3):271-285 Decision Support Systems 34 (2002) 271â 285

Publisher

Elsevier

Journal

Decision Support Systems 34 (2002) 271-285

Description

Artificial Intelligence Lab, Department of MIS, University of Arizona

URI

http://hdl.handle.net/10150/106338

Abstract

Information and knowledge management in a knowledge-intensive and time-critical environment presents a challenge to information technology professionals. In law enforcement, multiple data sources are used, each having different user interfaces. COPLINK Connect addresses these problems by providing one easy-to-use interface that integrates different data sources such as incident records, mug shots and gang information, and allows diverse police departments to share data easily. User evaluations of the application allowed us to study the impact of COPLINK on law-enforcement personnel as well as to identify requirements for improving the system. COPLINK Connect is currently being deployed at Tucson Police Department (TPD).