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    Intelligent Software Agents for Electronic Commerce

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    Author
    Chen, Kristin M.
    Chen, Hsinchun
    Editors
    Shaw, M.
    Blanning, B.
    Strader, T.
    Whinston, A.
    Issue Date
    2000
    Submitted date
    2004-10-08
    Keywords
    Artificial Intelligence
    World Wide Web
    Local subject classification
    National Science Digital Library
    NSDL
    Artificial intelligence lab
    AI lab
    Electronic Commerce
    EC
    
    Metadata
    Show full item record
    Citation
    Intelligent Software Agents for Electronic Commerce 2000, :365-382 Handbook on Electronic Commerce
    Publisher
    Springer
    Journal
    Handbook on Electronic Commerce
    Description
    Artificial Intelligence Lab, Department of MIS, University of Arizona
    URI
    http://hdl.handle.net/10150/106448
    Abstract
    Electronic commerce (EC) and software agents are two of the hottest fields of research in information science. As the Internet is rapidly becomes a popular marketplace for consumers and sellers of goods and services, combining these two research areas offers lucrative opportunities both for businesses wishing to conduct transactions over the World Wide Web (WWW) and for developers of tools to facilitate this trend. The focus in this chapter will be on software agents specifically designed for electronic commerce activities. We will briefly describe the history of agent research in general, defining characteristics of agents, and will touch on the different types of agents. Following this introduction we will describe the learning and action mechanisms that make it possible for agents to perform tasks. Finally, we will describe the issues associated with the deployment of electronic commerce agents (ECAs).
    Type
    Book Chapter
    Language
    en
    Collections
    DLIST

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