• Login
    View Item 
    •   Home
    • UA Graduate and Undergraduate Research
    • UA Theses and Dissertations
    • Dissertations
    • View Item
    •   Home
    • UA Graduate and Undergraduate Research
    • UA Theses and Dissertations
    • Dissertations
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of UA Campus RepositoryCommunitiesTitleAuthorsIssue DateSubmit DateSubjectsPublisherJournalThis CollectionTitleAuthorsIssue DateSubmit DateSubjectsPublisherJournal

    My Account

    LoginRegister

    About

    AboutUA Faculty PublicationsUA DissertationsUA Master's ThesesUA Honors ThesesUA PressUA YearbooksUA CatalogsUA Libraries

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    THE NATURE AND VALUE OF DYADIC CHANNEL RELATIONSHIPS: EFFECTS ON MEMBER SATISFACTION.

    • CSV
    • RefMan
    • EndNote
    • BibTex
    • RefWorks
    Thumbnail
    Name:
    azu_td_8711639_sip1_w.pdf
    Size:
    7.767Mb
    Format:
    PDF
    Download
    Author
    MERRITT, NANCY JANE.
    Issue Date
    1987
    Keywords
    Marketing channels.
    Marketing.
    Advisor
    Wallendorf, Melanie
    
    Metadata
    Show full item record
    Publisher
    The University of Arizona.
    Rights
    Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.
    Abstract
    The focus of the research is the management of dyadic channel relationships and, specifically, the formation of channel member satisfaction. Based upon the conceptualization of channels as social and political systems, member satisfaction is proposed as a function of the nature of the channel relationship, as represented by perceived power use, conflict, cooperation, and the definition of channel roles. Further, satisfaction is proposed as a function of the value of the channel relationship to members, as indicated by member performance relative to desired achievement levels. The research setting consists of the dyadic relationship between retailers and the dominant wholesaler in a contractual channel system, focusing on the retailer's satisfaction with the channel relationship. Self-administered questionnaires to 405 dyadic pairs of retail store owners and sales representatives of the wholesaling firm were used to obtain multiple measures of the research constructs. Particular analysis attention was given to the reliability and validity of measures and to the hypothesized relationships among constructs. The results of the research provide support for positive relationships between member satisfaction and role expectations, relative member size, and member performance and a negative relationship between member satisfaction and role stress. High correlations among measures of satisfaction, conflict, cooperation, and noneconomic power sources suggest that the measures are highly related and may not be discriminant, implying that they represent a more general construct, the attitudinal orientation of channel members.
    Type
    text
    Dissertation-Reproduction (electronic)
    Degree Name
    Ph.D.
    Degree Level
    doctoral
    Degree Program
    Business Administration
    Graduate College
    Degree Grantor
    University of Arizona
    Collections
    Dissertations

    entitlement

     
    The University of Arizona Libraries | 1510 E. University Blvd. | Tucson, AZ 85721-0055
    Tel 520-621-6442 | repository@u.library.arizona.edu
    DSpace software copyright © 2002-2017  DuraSpace
    Quick Guide | Contact Us | Send Feedback
    Open Repository is a service operated by 
    Atmire NV
     

    Export search results

    The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

    By default, clicking on the export buttons will result in a download of the allowed maximum amount of items.

    To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

    After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.