RHETORICAL SENSITIVITY AND MANAGERIAL SUCCESS (FLEXIBILITY, COMMUNICATION, ORGANIZATIONAL BEHAVIOR).
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azu_td_8603346_sip1_m.pdf
Author
PETERSEN-OLSON, SUSAN KAY.Issue Date
1985Keywords
Communication in management.Personnel management.
Communication in organizations.
Management -- Employee participation.
Interpersonal relations.
Advisor
Davis, Jim
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The University of Arizona.Rights
Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.Abstract
Managers spend 75-80% of their time communicating interpersonally. Ironically, communication skills are consistently listed as a major weakness of today's managers. Furthermore, management theorists contend that management students have been mis-educated for the job of managing. This study focuses on the relationship between attitudes toward communication and managerial success. Communication attitude was measured by Hart, Carlson and Eadie's RHETSEN Scale. Success was measured as promotions in relation to years worked and salary in relation to age. The hypothesis was that the Rhetorically Sensitive manager will be most successful. Two three-way analyses of variance were performed to assess this relationship. The results indicated no significant difference in success level for the Rhetorically Sensitive manager. The exploratory research suggested several directions for future research. Implications of these findings and recommendations for future research are noted.Type
textDissertation-Reproduction (electronic)
Degree Name
Ph.D.Degree Level
doctoralDegree Program
CommunicationGraduate College