B2B e-commerce adoption
AdvisorWeisband, Suzanne P.
Thatcher, Sherry M.B.
Committee ChairWeisband, Suzanne P.
Thatcher, Sherry M.B.
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PublisherThe University of Arizona.
RightsCopyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.
AbstractGrounding on institutional theory in organizational studies and e-commerce adoption literatures, this dissertation discusses the impact and effect of institutional environment on B2B e-commerce adoption. The institutional environment in question includes industrial, governmental, legal and national cultural factors. The study has been conducted in two phases. Phase I was in 2001-2003, as the infant stage of B2B e-commerce adoption. Phase II was in 2006-2007, reflecting the latest status of B2B e-commerce adoption. In both phases, the study collected and analyzed both secondary data at country-level and primary survey data at firm-level. The research methodology is a mixed approach of multi-time point, multilevel, multi-data source, multi-method, and comparative study. The cross-validated results of the study suggest that 1) the industrial pressure and/or encouragement is always the most powerful external facilitator for B2B e-commerce adoption; 2) at the beginning stage of e-commerce, the supportive government policy was a prime force to encourage private sector to adopt e-commerce; 3) as e-commerce becomes more prevalent and routine in business, e-commerce adoption becomes more business-driven, governmental policy loses its effect, and the legal environment becomes an important factor. The study is one of the first cross-country studies on the institutional environment in MIS research and fills the knowledge gap of understanding the external environment of e-commerce, especially from the temporal perspective. The research also offers empirical evidence to industrial practitioner and public policy-makers to develop e-commerce strategies.
Degree ProgramManagement Information Systems