• Back to the Future: Emory University Libraries Step Back to Look Forward

      Nodine, Linda; Bymaster, Eric; General Libraries, Emory University (2006-04-07)
      Past: Team Reorganization. Present: Evaluation and ongoing organizational assessment. Future: Flexible organization responding to the University’s needs and strategic plan. The Library is positioning itself for active participation in the University’s Strategic Plan. Several years ago, we restructured the organization to improve our services and our work. Within the last year, an internal task force surveyed and questioned the staff to see what was working well and what needed improvement within the teams, divisions, and organization. The task force then analyzed the feedback and prepared a complete report for the organization. We are now taking that feedback and working on ways to build our strengths, improve our weaknesses, and reach our targets and goals set forth in the strategic plan. A few key areas of focus include: Communication, decision-making, inter-team collaboration, and information overload.
    • Making Library Assessment Work: The Role of Organizational Culture(s)

      Kyrillidou, Martha; Hiller, Steve; Self, Jim; Association of Research Libraries; University of Washington Libraries; University of Virginia Library (2006-04-06)
      The Association of Research Libraries sponsored program "Making Library Assessment Work" is a two year effort to evaluate assessment efforts in ARL Libraries. Led by Visiting Program Officers Steve Hiller (University of Washington Libraries) and Jim Self (University of Virginia Library) and under the aegis of the Director of the ARL Statistics and Measurement Program, Martha Kyrillidou, twenty-five ARL libraries are participating. Each library does a "self study" of their assessment efforts and needs which is followed by a 2 day site visit and a report containing recommendations and suggestions for an effective, sustainable and practical assessment program. One of the more interesting findings from the 12 libraries visited in 2005 was the relationship of organizational culture(s) and structure to effective library assessment. Each library had a distinctive culture (or cultures) that exerted a powerful influence on the success of assessment efforts. It became clear that sustainable and effective assessment must take into account existing local cultures to be successful. What works in one library won't necessarily work in others. This presentation reviews the range of organizational cultures encountered and discusses the different approaches recommended to make library assessment work in each library.