• Data Management at the University of Arizona: Working Across Campus to Develop Support and Services

      Kollen, Chris; University of Arizona Libraries (2012-04-24)
      In January 2011, the National Science Foundation instituted a requirement that all grant proposals include a data management plan. In response, many academic libraries began to focus on developing library services that support storing and curating data in order to increase research productivity. The University of Arizona, with the Libraries taking a lead, wanted to look at how the campus could support researchers as they developed data management plans. With the goal of making substantial advances in this area, the Dean of Libraries designated 1 FTE librarian for data management, and the Dean and Vice-President for Research (VPR) established the Campus Data Management and Curation Advisory Committee with members from the Libraries, VPR's office, and faculty regarding data management, the Campus Committee's charge and recommendations (including what units need to collaborate), progress made, next steps, and useful tools and initiatives to keep an eye on.
    • Data-Driven Strategic Planning for Access Services

      Miller-Wells, John; Teetor, Travis; University of Arizona Libraries (2012-04-24)
      This poster will describe the process and role of the University of Arizona's Access Services and frontline public service staff in needs assessment and user service evaluation, specifically in understanding the voice of the customer. We will include information on our strategic planning process, resources required, data sources, methodology, analytical tools, and the outcomes of this process. Information in this poster was first presented at the 2010 Access Services Conference and has subsequently been updated for publication.
    • 'Design Thinking' to Enhance Library Services: A Blended Librarians Perspective

      Shank, John D.; Pennsylvania State University (2008-05-02)
      This presentation will focus on concepts and practices discussed in the book, Academic Librarianship by Design. The presenter will discuss how 'design thinking' combined with instructional technologies helps librarians develop, implement and evaluate new instructional programs and services, and share realistic examples of how design thinking is essential in collaborating with faculty members, information technologists, and instructional design professionals.
    • The Development of Books in China, Then and Now

      Situ, Ping; University of Arizona Libraries (2006-04-06)
      This poster will explore the development of books in China in the past, present and the future. China can easily claim a few firsts, including the invention of paper, wood block printing and moveable type. Today China is also advancing rapidly to become a major player in the electronic publishing arena. Challenges and problems such as copyright issues and lack of electronic book display standards will also be discussed in the presentation. 
    • Digital Course Materials: Expanding Access & Reducing the Cost of Enrollment

      Brewer, Michael; University of Arizona Libraries (2012-04-24)
      The cost and accessibility of textbooks and other required course materials has been an issue at both the local and national levels for a long time. Indicative of this is a new requirement in Arizona that universities provide students with a total cost of attendance for each course before they enroll. Universities must do more to improve students' access to required course materials and to reduce the overall cost of education. In the past, supplying students with required course texts was delegated to the bookstore in coordination with teaching faculty. Today, with emerging electronic options and business models, a more nuanced, multi-tiered, and campus-wide approach may be possible and necessary. This poster will detail the major issues and describe some potential solutions.
    • The Directors' Panel

      Gherman, Paul; Webster, Duane; Franklin, Brinley; Jean and Alexander Heard Library, Vanderbilt University; Association of Research Libraries; University of Connecticut (2006-04-06)
      Panelists will respond to the following questions. *What are the 3 critical opportunities for libraries that we must pay attention to in the next 5 years? *What are the characteristics of strategies that we need to learn in order to be successful? *What are the risks we need to be ready to take?
    • Disruptive Innovation and the Academic Library

      Lewis, David W.; Indiana University Purdue University Indianapolis (2006-04-06)
      In this presentation I will review the theories of business strategy developed by Clayton Christensen and his colleagues in his three books - the Innovator’s Dilemma, Innovator’s Solution, and Seeing What’s Next. I will apply this work to academic libraries and scholarly communication and will show that academic libraries are likely to be disrupted by new technologies and their application by competing organizations. I will then show that libraries also have the potential to drive, and benefit from, disruptive change especially in the scholarly communication value chain. The result should provide guidance to academic librarians in establishing strategies, organizational structures, and values that will position academic libraries in the scholarly information and learning value chains in ways that will assure their relevance to our various clienteles. The result should provide attendees with a basic understanding of the most important of Christensen’s theories and how they can provide insights into the current state of academic libraries and help to chart the future. This work will build on my article, (Lewis, David W. "The Innovator’s Dilemma: Disruptive Change and Academic Libraries." Library Administration and Management 18(2):68-74 April 2004. Available at: http://idea.iupui.edu/dspace/handle/1805/173), but will advance and develop it in significant ways.
    • Downstream from Team: Riding the Rapids of Reorganization

      Sackett, Judy; Sullivan, Maureen; University of Kentucky Libraries (2006-04-07)
      From the mid-1990s through 2004, the University of Kentucky Libraries were organized in a team-based organizational structure. The team structure was implemented in concert with the opening of the new main library, and its focus was on service centers that featured rotating leadership and management by consensus. Over the course of six or seven years, the model thrived in some units and created difficulty in others. Find out about the process of reorganizing a library from a team-based structure, and discover how a small working group developed a new organization focusing on users, work redesign, and accountability. Learn the basic steps in a system-wide work redesign process and complete a brief assessment of your library's readiness for work redesign.
    • Enabling Knowledge Creation: An Organizational Development Approach for Advancing Academic Library Centrality

      Somerville, Mary M.; Robert E. Kennedy Library, California Polytechnic State University (2006-04-06)
      Contemporary 21st Century libraries face unprecedented challenges. Anticipating appropriate responses depends on activating and extending what organizational members know and how they leverage it. To develop a more 'knowledge-able' workplace, library faculty and staff at California Polytechnic State University employ evidence-driven systems thinking (Checkland/United Kingdom) fortified by workplace information literacy (Bruce/Australia). This knowledge creating approach to evidence-based information practice informs repurposing the library, re-inventing systems, and refocusing personnel. Boundary crossing information exchange and reflective dialogue promote appreciative inquiry and enable collective sense-making. Shared commitment to collaborative participatory design activities ensure consideration of diverse stakeholders’ viewpoints and intensify interactions with student and faculty user communities. In transforming data into evidence through dialogue, relationships, roles, and responsibilities continuously evolve. Intersubjective capacity building promotes ongoing learning among library colleagues and with campus stakeholders. Interactive evaluation and assessment outcomes ensure heightened levels of engagement with the learner and alignment with the institution.
    • Establishing a Digital Library Infrastructure in Afghanistan

      Rawan, Atifa; Han, Yan; University of Arizona Libraries (2008-05-02)
      Afghanistan workshop attendees seeing their digital access on the computer for the first time. This program will focus on the creation of an Integrated Library System using an Open Source Software for Afghanistan Academic Libraries and on the digitization of Afghanistan's unique resources. Since April 2002, the University of Arizona Libraries' staff have been involved in building capacity for libraries and librarians in Afghanistan. In this program, we will discuss our efforts in working with open source digital libraries’ platforms and customization of the integrated library system interface into both English and the native language of Afghanistan (Persian, Dari), providing and enhancing access to scholarly information resources, and digitizing unique resources, and setting up digitization infrastructure in the country to meet their teaching and research needs. The presentation specifically will reflect on digitization efforts including challenges, problems and barriers with language and lack of technological infrastructure. We will also discuss our virtual training efforts in the absence of training on the ground due to security issues in the country and collaboration efforts with other governmental and non-government entities in Afghanistan and abroad.
    • Evaluating Methods of Change

      Kress, Nancy; University of Chicago Library (2006-04-07)
      The University of Chicago's Joseph Regenstein Library Bookstacks Department has used a number of management techniques to successfully improve its overall operations. Process mapping was undertaken and resulted in significant changes to major processes and jobs, while continuous process improvement allows us to resolve issues as they arise. A multiple method approach works best because the Regenstein Library is a large organization with many processes, systems and structures. While these processes have led to major improvements - making materials available more quickly and accurately to users and by reducing time and staff needed to perform daily operations - the Department continues to search for ways to improve its overall operations. In examining other businesses for best practices, we have begun to focus on lean manufacturing, an initiative centered on eliminating all waste in manufacturing processes. These principles also apply to service organizations. Lean manufacturing promises dramatic changes in a short period of time and the speaker will report on how this method is being used to improve overall operations.
    • Evolution of an Information Competency Graduation Requirement: Current Impact and Future Implications

      Ford, Lorrita; College of San Mateo (2012-04-24)
      The College of San Mateo institutionalized information competency proficiency as a graduation requirement in Fall 2010. This session will trace the evolution of the requirement from conception to implementation, the multiple ways that the requirement can be satisfied, and its impact on students and library services.
    • The Evolution of the Information Resources Management: UA Libraries’ experiences with Doing More with Less

      Andrade, Ricardo; Martin, Jim; University of Arizona Libraries (2012-04-24)
      Like most academic libraries in this difficult economic climate, the UA Libraries have had to cope with constant budget pressures and challenges. Due to diminishing resources, the information resources management component of the Library is one of the areas that has had to be reevaluated regarding how to maximize existing resources to better meet users' needs. The poster will highlight some of the new approaches and strategies that the Library is utilizing to meet users' needs with limited resources in the changing environment.
    • The Exposure Project: Cultivating Content for Multimedia Access to Collections and Archives

      Allen, Barbara; Nilsen, Dianne; University of Arizona Libraries (2006-04-06)
      What do you do when you are the stewards of the country’s premiere photographic archive? How do you make the artistry of Ansel Adams and Edward Weston, and other significant photographers, accessible to the photo enthusiast, the scholar, and the middle school students writing their first term paper? What do we mean when we say we want depth and breadth and interactivity for remote users? In this poster session, the Center for Creative Photography’s Exposure Project will be discussed and sampled.
    • Faculty Perceptions: Digital Teaching & Learning Services for the Academic Library

      Young, Marlo Maldonado; University of California, San Diego Libraries (2012-04-24)
      This poster presents qualitative data gathered through semi-structured interviews with faculty on how the academic library of the future can support digital teaching and student learning needs on the UC San Diego campus. Input from faculty across academic disciplines identified as early adopters of educational technology were interviewed in order to define and identify a preliminary framework for digital teaching and learning support services for the UC San Diego Libraries to consider. Faculty ideas that emerged present transformative opportunities that extend far beyond the current framework of "instructional services" provided by academic libraries. Data also includes input on the role of the librarian in supporting faculty’s digital teaching.
    • Finding the Power of Community of Practice: Lessons Learned from a National Diversity Recruitment Initiative

      Milam, Danielle; Turner, Deborah; Urban Libraries Council; University of Washington Information School (2006-04-07)
      Assessing the impact of new grant initiatives is tricky, especially when the goals of the project are far-reaching and significant organizational change is called for. We will describe how we approached the assessment of an IMLS-funded grant initiative to build a national corps of diverse new professionals ready for work in metropolitan public libraries across a variety of American neighborhoods. Starting with the impacts on Scholars, researchers and program leaders further uncovered multiple levels of impact in organizations, the profession, and the public library industry. Their "hot off the press" evaluation provides insights on effective new paths for building recruitment and retention strategies in organizations and for building bridges between academic and practical experiences, and, consequently, significantly shaping a preferred future for the "business" of public libraries in cities.
    • First Steps: An Environment Scanning Process for Informing Decision-Making in Digital Humanities

      Elliott, Cynthia; University of Arizona Libraries (2012-04-24)
      Digital Humanities is a collaborative approach to humanist work using digital tools that encourage interdisciplinary scholarship and challenge current theoretical paradigms using technologies. This poster will present an environmental scanning process for discovering opportunities for the University of Arizona Libraries to take a leadership role in the area of Digital Humanities on campus. These first steps lead to identifying, collecting, and translating information about external influences into useful recommendations that provide input into our decision-making process.
    • Following the TRAIL: Gift-Cultures and Collaborative Efforts for the Library Community

      Oxnam, Maliaca; Waltz, Marie; Blake, Joni; University of Arizona Libraries; Center for Research Libraries; Greater Western Library Alliance (2008-05-02)
      This session will examine the development of the Technical Report Archive & Image Library (TRAIL) and its current meta-community. Participants in the Greater Western Library Alliance's (GWLA) TRAIL project have developed a model for complex collaborations that includes both 1) shared management for physical collections; and 2) shared large-scale digital conversion processes. The model supports achieving a shared vision, regardless of the number of participants, geographic location, collection scope, or member assets and is accomplished through the recognition and use of learning organization techniques, social capital and gift-culture principles. The session will cover the structure that has been developed to address geographic barriers and workflow issues for this massive digitizing project. Discussion will also include how the structure offers institutions a flexible, short-term way to participate in a digitizing project, without breaking the bank or investing in additional computer systems. Audience participation and feedback on the model will be encouraged.
    • Forming a New Team: Delivery, Description, and Acquisitions Team (DDAT)

      Dols, Linda; Lee, Katie; Quintana, Deborah; Voyle, Jeanne; University of Arizona Libraries (2012-04-24)
      In the most recent restructuring of the University of Arizona Libraries in May 2011, a new team was formed: the Description, Delivery, and Acquisition Team (DDAT). Similar work in the Libraries was assigned to DDAT. The highest-priority work of DDAT is the acquisition and delivery of information needed to support our primary customers’ teaching, research, and learning. Ordering and interlibrary loan (ILL) support obtaining information; cataloging and metadata work support discovery; ILL and all document delivery services provide delivery of information. This team is also responsible for planning, coordinating, and implementing in-house digital scanning and reproduction work, which merges the application of metadata and cataloging on a single team. The functions of this team implement the information access/acquisition policies and apply the cataloging and metadata strategies, schema, and standards that are set by this team in coordination with other teams in the Libraries. This poster session will present the process used to form the new team, the implementation process, and how the team continues to cross-train, assign work, and measure success.
    • Free Document Delivery Service: Success with Collaboration and Connections

      Dols, Linda; Gonzalez, Becky; Lee, Kathleen; Voyles, Jeanne F.; University of Arizona Libraries (2008-05-02)
      The University of Arizona Libraries implemented free in-house article delivery for the entire campus in August 2006. The success of collaborating with other universities and teams in the library resulted in making the Express Document service a premiere service for our faculty, staff and students. Learn about what we did and how we did it-our connections with Greater Western Library Alliance consortial partners for benchmarking this type of service, how we created a business plan, what steps were taken to implement the service, the technology purchased and implemented, our collaboration with other teams in the library, and how we measured our progress.