• Enabling Knowledge Creation: An Organizational Development Approach for Advancing Academic Library Centrality

      Somerville, Mary M.; Robert E. Kennedy Library, California Polytechnic State University (2006-04-06)
      Contemporary 21st Century libraries face unprecedented challenges. Anticipating appropriate responses depends on activating and extending what organizational members know and how they leverage it. To develop a more 'knowledge-able' workplace, library faculty and staff at California Polytechnic State University employ evidence-driven systems thinking (Checkland/United Kingdom) fortified by workplace information literacy (Bruce/Australia). This knowledge creating approach to evidence-based information practice informs repurposing the library, re-inventing systems, and refocusing personnel. Boundary crossing information exchange and reflective dialogue promote appreciative inquiry and enable collective sense-making. Shared commitment to collaborative participatory design activities ensure consideration of diverse stakeholders’ viewpoints and intensify interactions with student and faculty user communities. In transforming data into evidence through dialogue, relationships, roles, and responsibilities continuously evolve. Intersubjective capacity building promotes ongoing learning among library colleagues and with campus stakeholders. Interactive evaluation and assessment outcomes ensure heightened levels of engagement with the learner and alignment with the institution.
    • Establishing a Digital Library Infrastructure in Afghanistan

      Rawan, Atifa; Han, Yan; University of Arizona Libraries (2008-05-02)
      Afghanistan workshop attendees seeing their digital access on the computer for the first time. This program will focus on the creation of an Integrated Library System using an Open Source Software for Afghanistan Academic Libraries and on the digitization of Afghanistan's unique resources. Since April 2002, the University of Arizona Libraries' staff have been involved in building capacity for libraries and librarians in Afghanistan. In this program, we will discuss our efforts in working with open source digital libraries’ platforms and customization of the integrated library system interface into both English and the native language of Afghanistan (Persian, Dari), providing and enhancing access to scholarly information resources, and digitizing unique resources, and setting up digitization infrastructure in the country to meet their teaching and research needs. The presentation specifically will reflect on digitization efforts including challenges, problems and barriers with language and lack of technological infrastructure. We will also discuss our virtual training efforts in the absence of training on the ground due to security issues in the country and collaboration efforts with other governmental and non-government entities in Afghanistan and abroad.
    • Evaluating Methods of Change

      Kress, Nancy; University of Chicago Library (2006-04-07)
      The University of Chicago's Joseph Regenstein Library Bookstacks Department has used a number of management techniques to successfully improve its overall operations. Process mapping was undertaken and resulted in significant changes to major processes and jobs, while continuous process improvement allows us to resolve issues as they arise. A multiple method approach works best because the Regenstein Library is a large organization with many processes, systems and structures. While these processes have led to major improvements - making materials available more quickly and accurately to users and by reducing time and staff needed to perform daily operations - the Department continues to search for ways to improve its overall operations. In examining other businesses for best practices, we have begun to focus on lean manufacturing, an initiative centered on eliminating all waste in manufacturing processes. These principles also apply to service organizations. Lean manufacturing promises dramatic changes in a short period of time and the speaker will report on how this method is being used to improve overall operations.
    • Evolution of an Information Competency Graduation Requirement: Current Impact and Future Implications

      Ford, Lorrita; College of San Mateo (2012-04-24)
      The College of San Mateo institutionalized information competency proficiency as a graduation requirement in Fall 2010. This session will trace the evolution of the requirement from conception to implementation, the multiple ways that the requirement can be satisfied, and its impact on students and library services.
    • The Evolution of the Information Resources Management: UA Libraries’ experiences with Doing More with Less

      Andrade, Ricardo; Martin, Jim; University of Arizona Libraries (2012-04-24)
      Like most academic libraries in this difficult economic climate, the UA Libraries have had to cope with constant budget pressures and challenges. Due to diminishing resources, the information resources management component of the Library is one of the areas that has had to be reevaluated regarding how to maximize existing resources to better meet users' needs. The poster will highlight some of the new approaches and strategies that the Library is utilizing to meet users' needs with limited resources in the changing environment.
    • The Exposure Project: Cultivating Content for Multimedia Access to Collections and Archives

      Allen, Barbara; Nilsen, Dianne; University of Arizona Libraries (2006-04-06)
      What do you do when you are the stewards of the country’s premiere photographic archive? How do you make the artistry of Ansel Adams and Edward Weston, and other significant photographers, accessible to the photo enthusiast, the scholar, and the middle school students writing their first term paper? What do we mean when we say we want depth and breadth and interactivity for remote users? In this poster session, the Center for Creative Photography’s Exposure Project will be discussed and sampled.
    • Faculty Perceptions: Digital Teaching & Learning Services for the Academic Library

      Young, Marlo Maldonado; University of California, San Diego Libraries (2012-04-24)
      This poster presents qualitative data gathered through semi-structured interviews with faculty on how the academic library of the future can support digital teaching and student learning needs on the UC San Diego campus. Input from faculty across academic disciplines identified as early adopters of educational technology were interviewed in order to define and identify a preliminary framework for digital teaching and learning support services for the UC San Diego Libraries to consider. Faculty ideas that emerged present transformative opportunities that extend far beyond the current framework of "instructional services" provided by academic libraries. Data also includes input on the role of the librarian in supporting faculty’s digital teaching.
    • Finding the Power of Community of Practice: Lessons Learned from a National Diversity Recruitment Initiative

      Milam, Danielle; Turner, Deborah; Urban Libraries Council; University of Washington Information School (2006-04-07)
      Assessing the impact of new grant initiatives is tricky, especially when the goals of the project are far-reaching and significant organizational change is called for. We will describe how we approached the assessment of an IMLS-funded grant initiative to build a national corps of diverse new professionals ready for work in metropolitan public libraries across a variety of American neighborhoods. Starting with the impacts on Scholars, researchers and program leaders further uncovered multiple levels of impact in organizations, the profession, and the public library industry. Their "hot off the press" evaluation provides insights on effective new paths for building recruitment and retention strategies in organizations and for building bridges between academic and practical experiences, and, consequently, significantly shaping a preferred future for the "business" of public libraries in cities.
    • First Steps: An Environment Scanning Process for Informing Decision-Making in Digital Humanities

      Elliott, Cynthia; University of Arizona Libraries (2012-04-24)
      Digital Humanities is a collaborative approach to humanist work using digital tools that encourage interdisciplinary scholarship and challenge current theoretical paradigms using technologies. This poster will present an environmental scanning process for discovering opportunities for the University of Arizona Libraries to take a leadership role in the area of Digital Humanities on campus. These first steps lead to identifying, collecting, and translating information about external influences into useful recommendations that provide input into our decision-making process.
    • Following the TRAIL: Gift-Cultures and Collaborative Efforts for the Library Community

      Oxnam, Maliaca; Waltz, Marie; Blake, Joni; University of Arizona Libraries; Center for Research Libraries; Greater Western Library Alliance (2008-05-02)
      This session will examine the development of the Technical Report Archive & Image Library (TRAIL) and its current meta-community. Participants in the Greater Western Library Alliance's (GWLA) TRAIL project have developed a model for complex collaborations that includes both 1) shared management for physical collections; and 2) shared large-scale digital conversion processes. The model supports achieving a shared vision, regardless of the number of participants, geographic location, collection scope, or member assets and is accomplished through the recognition and use of learning organization techniques, social capital and gift-culture principles. The session will cover the structure that has been developed to address geographic barriers and workflow issues for this massive digitizing project. Discussion will also include how the structure offers institutions a flexible, short-term way to participate in a digitizing project, without breaking the bank or investing in additional computer systems. Audience participation and feedback on the model will be encouraged.
    • Forming a New Team: Delivery, Description, and Acquisitions Team (DDAT)

      Dols, Linda; Lee, Katie; Quintana, Deborah; Voyle, Jeanne; University of Arizona Libraries (2012-04-24)
      In the most recent restructuring of the University of Arizona Libraries in May 2011, a new team was formed: the Description, Delivery, and Acquisition Team (DDAT). Similar work in the Libraries was assigned to DDAT. The highest-priority work of DDAT is the acquisition and delivery of information needed to support our primary customers’ teaching, research, and learning. Ordering and interlibrary loan (ILL) support obtaining information; cataloging and metadata work support discovery; ILL and all document delivery services provide delivery of information. This team is also responsible for planning, coordinating, and implementing in-house digital scanning and reproduction work, which merges the application of metadata and cataloging on a single team. The functions of this team implement the information access/acquisition policies and apply the cataloging and metadata strategies, schema, and standards that are set by this team in coordination with other teams in the Libraries. This poster session will present the process used to form the new team, the implementation process, and how the team continues to cross-train, assign work, and measure success.
    • Free Document Delivery Service: Success with Collaboration and Connections

      Dols, Linda; Gonzalez, Becky; Lee, Kathleen; Voyles, Jeanne F.; University of Arizona Libraries (2008-05-02)
      The University of Arizona Libraries implemented free in-house article delivery for the entire campus in August 2006. The success of collaborating with other universities and teams in the library resulted in making the Express Document service a premiere service for our faculty, staff and students. Learn about what we did and how we did it-our connections with Greater Western Library Alliance consortial partners for benchmarking this type of service, how we created a business plan, what steps were taken to implement the service, the technology purchased and implemented, our collaboration with other teams in the library, and how we measured our progress.
    • The Future of GIS Services in Academic Libraries: Exploring the Next Step

      Kollen, Chris; University of Arizona Libraries (2006-04-06)
      In 1992, the Association for Research Libraries Geographic Information Systems (GIS) Literacy Project introduced libraries to GIS technology in response to the distribution of electronic geospatial data by the US Census Bureau and the availability of relative inexpensive GIS software. Since that time, there have been many technological and other changes that have affected the range of GIS services libraries provide, such as increased availability of online geospatial data, online interactive mapping, and integration of GIS into non-geography classes. What’s on the horizon? How will changes in libraries, technology, and GIS affect GIS services in libraries? The University of Arizona Library’s Arizona Electronic Atlas project, in consultation with other units on campus, is exploring how we can design a web-based “decision-support” geospatial tool that will help students and faculty analyze various scenarios or models to help make better decisions on various issues such as groundwater management, land use planning, housing development and wildfire prevention.
    • The Government Information Road: Where Next?

      Russell, Judy; O'Mahony, Daniel P.; Malone, Cheryl Knott; Rawan, Atifa; Government Printing Office; Brown University Library; School or Information Resources and Library Science, University of Arizona; University of Arizona Library (2006-04-06)
      It's been 10 years since the Government Printing Office issued its study to identify measures necessary for a successful transition to a more electronic federal depository library program. In the interim, GPO and depository libraries have been transitioning to electronic dissemination while at the same time continuing to manage the legacy collection of print and other tangible formats. In this session, participants will discuss the upcoming opportunities and challenges we can expect as we continue to function in the hybrid environment. Among the issues to be addressed: digitization, collaboration, training, staffing and strategic vision.
    • How the UCLA Library Conquered Space and Time

      Parker, Susan E.; UCLA Library (2012-04-23)
    • Implementing an Assessment Plan for Information Literacy

      Brancolini, Kristine R.; Heyns, Erla P.; Indiana University (1998-04-23)
      The "Assessment Plan for Information Literacy" at Indiana University Bloomington asserts the need for the teaching faculty to form partnerships with librarians to ensure an acceptable level of information literacy for all students. Several projects for implementing the plan will be presented, along with a case study on one School.
    • The Information Business, Where Next? The Vendors' Perspectives

      Bass, David; Henderson, Kittie; Tagler, John; Bosch, Stephen; ebrary; Ebsco Information Services; Elsevier; University of Arizona Libraries (2006-04-07)
      Around the theme of the conference "WoW! Where Next?" each speaker will spend a few minutes detailing where they think their company is going, and will discuss from their point of view: What are the 3 critical opportunities for libraries and vendors that we must pay attention to in the next 5 years? What are the characteristics of strategies that libraries and suppliers need to learn in order to be successful? What are the risks we need to be ready to take? What are the risks they need to be ready to take?
    • Integrating Library Instruction Into Learning Communities: A L.E.A.P Toward Innovation

      Cheney, Deborah; Sheehy, Helen; The Pennsylvania State University (1998-04-23)
      Learning communities can be used to enhance a student's understanding of a subject discipline, the writing process, and to improve research skills. One such model integrated three courses into a single syllabus called the Political Inquiry and Writing Pride offered to incoming freshmen as part of the Learning Edge Academic Program (LEAP). The LEAP program encourages active and collaborative learning, and the opportunity to integrate library skills into each Pride's curriculum. The pilot program revealed that the concept of a community may be the appropriate model for enhancing the learning and teaching process because it takes the courses, the faculty, and the librarians out of isolation and places them in purposeful juxtaposition to each other. However, if such learning communities are to grow and thrive universities and libraries must improve the teaching skills of both librarians and faculty by developing a greater part of their resources to such efforts. Nevertheless, the possibility for improving information literacy through such a learning community is great.
    • Integrating Measurable Outcomes into the Work of Teams

      Fosmire, Michael; Engineering and Technology Division Purdue University Libraries (2006-04-07)
      In the pursuit of creating a culture of assessment, Purdue University has been developing organizational structures to encourage teams and units to integrate assessment and evaluation throughout their work projects. We created an Evaluation and Assessment Consultative Team (EACT) five years ago to assist units with their assessments, and for the past few years, the Libraries have explicitly required teams to include measurable outcomes in their annual planning documents. This presentation will describe the planning process that our teams and units go through to integrate assessment into their work, including staff development activities sponsored by EACT that prepare teams for this process. Examples of team-engendered assessments will be shared as well. The brief presentation of the assessment situation at Purdue will be a springboard into a discussion of the challenges teams face when asked to include outcomes in their planning. The audience will be divided into small groups to construct a list of challenges and will report them out. Then, as a group, we'll brainstorm staff development, administrative, or other techniques to address those challenges.