• Making Library Assessment Work: The Role of Organizational Culture(s)

      Kyrillidou, Martha; Hiller, Steve; Self, Jim; Association of Research Libraries; University of Washington Libraries; University of Virginia Library (2006-04-06)
      The Association of Research Libraries sponsored program "Making Library Assessment Work" is a two year effort to evaluate assessment efforts in ARL Libraries. Led by Visiting Program Officers Steve Hiller (University of Washington Libraries) and Jim Self (University of Virginia Library) and under the aegis of the Director of the ARL Statistics and Measurement Program, Martha Kyrillidou, twenty-five ARL libraries are participating. Each library does a "self study" of their assessment efforts and needs which is followed by a 2 day site visit and a report containing recommendations and suggestions for an effective, sustainable and practical assessment program. One of the more interesting findings from the 12 libraries visited in 2005 was the relationship of organizational culture(s) and structure to effective library assessment. Each library had a distinctive culture (or cultures) that exerted a powerful influence on the success of assessment efforts. It became clear that sustainable and effective assessment must take into account existing local cultures to be successful. What works in one library won't necessarily work in others. This presentation reviews the range of organizational cultures encountered and discusses the different approaches recommended to make library assessment work in each library.
    • Meeting the University Mission

      Estrella, Katherine Scott; Wolfe, Paula; University of Arizona Libraries (2006-04-06)
      The University of Arizona goal is to be the Hispanic university for Arizona. The library strives, through collections of secondary and primary resources to support the university mission, our Hispanic community, research and teaching. The art and architecture project involves assessing the present collection for important books and resources, work with the archivist of the Borderland Special Collection to collect primary resources, make a list of connections in Mexico for books and primary resources, build a collection development policy to cover the arts and architecture, and work with faculty teaching courses and doing research on Mexico that use our secondary and primary resources.
    • Mellon Library/Faculty Fellowship for Undergraduate Research

      Dupuis, Elizabeth A.; University of California, Berkeley (2008-05-02)
      For the past four years the University of California, Berkeley has engaged in an initiative dedicated to enhancing undergraduate education, leveraging campus-wide resources to support and sustain curricular transformation, and strengthening the community of faculty focused on teaching and learning. The Mellon Library/Faculty Fellowship for Undergraduate Research initiative was championed by senior administrators including the University Librarian, Vice Provost for Undergraduate Education, and Dean of the Undergraduate Division of the College of Letters and Science, and sustained by a collaboration of partners from six academic support units similar to those on most university campuses. Throughout this multi-year project, librarians, educational technologists, and other pedagogical experts partnered with more than 40 faculty from the sciences, social sciences, humanities, and interdisciplinary studies to redesign courses and assignments to incorporate research-based learning. Their work has impacted more than 12,000 students enrolled in the redesigned undergraduate courses, energized a community of faculty, and created a solid foundation for ongoing partnerships among academic support units. This session will provide a brief background about the initiative, highlights of the activities and impact, and suggestions for other institutions interested in creating a similar initiative based on our evaluation of this projects impact on individual faculty, student learning, and the campus culture.
    • More Than A Pathfinder: Are We Getting the Most Out of Online Course Guides?

      DeFrain, Erica; University of Arizona Libraries (2012-04-24)
      With library budgets continuing to shrink and the ability to create online content becoming an accessible task for almost everyone, the push to offer more scalable online instruction services has never been stronger. The number of library course and subject guides has exploded in recent years, but are they really doing what librarians hope they are? This poster seeks to spark a new dialogue concerning the creation and use of online course guides by looking at the assumptions we hold and what practice has taught us. Who is using them? What is a course guide's lifespan? Do we have the data to support our pedagogical theories? What does the future hold? How can we make them better?
    • The Morris K. Udall Oral History Project

      Verheide, Amy; Edwards, Amara; University of Arizona Libraries (2006-04-06)
      This poster will showcase innovative technology used by the UAL Special Collections in providing greater accessibility for researchers to oral history collections.
    • Online Credit Courses: Providing Effective Learning Environments for Students

      Mery, Yvonne; Newby, Jill; Pfander, Jeanne; University of Arizona Libraries (2012-04-24)
      The Online Research Lab and the Information Research Strategies for Graduate Students and Researchers courses were created to address the needs of undergraduate and graduate-level students from across the University when the Libraries moved to an online instruction model. These one-credit courses have been successfully delivered to hundreds of students since their creation. In this time, the courses have gone through several reiterations and evaluations, and continue to be improved upon. Quantitative and qualitative data have shown that these credit courses are an effective and popular way to teach information literacy. This poster session will describe the courses and their creation, and present assessment data showing the effectiveness of the ORL course.
    • The Open Education Initiative At UMass Amherst: Taking a Bite Out of High Cost Textbooks

      Billings, Marilyn; University of Massachusetts Amherst (2012-04-23)
      The high cost of commercial print textbooks is a major concern for both students and their parents. To address these concerns, the Provost’s Office and the University Libraries of the University of Massachusetts Amherst launched the Open Education Initiative in the Spring of 2011. The OEI is a faculty incentive program that encourages either the creation of new teaching materials or the use of existing low-cost or free information resources to support our students’ learning. Now in its second phase, the Open Education Initiative has generated a total savings of over $200,000 for students in classes that utilize open educational resources, library materials or faculty generated content. The third round of grants will support faculty teaching large general education courses who are interested in pursuing non-traditional educational resources as an alternative to the traditional textbook.
    • Organizational Realignment and Restructuring

      Young, Marlo Maldonado; University of California, San Diego Libraries (2012-04-23)
    • Overcoming Organizational Barriers and Preparing for the Future Through Consortial Partnerships

      van Reenen, Johann; University of New Mexico (1998-04-23)
      Which electronic product/service has your library purchased recently? How was it selected, who (or which group/committee) was involved, who made the decision, and how long did it take? This presentation will analyze the results and/or ongoing experiences from a variety of information partnerships and joint ventures. It will explore whether there are organizational models that better facilitate the purchase or licensing of electronic products/services and consortial leadership than others. As well, we will explore the emerging role of chaos and complexity theories on team decision making and risk taking.
    • Pathway to the Future: Library Bibliographic Services for the 21st Century

      Kautzman, Amy; Ryan, Terry; Doe/Moffitt Libraries, UC Berkeley; UCLA Electronic Library (2006-04-07)
      Our users have a new set of expectations for libraries as Internet services such as Amazon and Google offer them simplicity and immediate reward. How must our fragmented bibliographic systems and practices evolve to remain relevant to scholars in the future? In 2005, the University Librarians of the University of California charged a task force to tackle that question, to rethink how we provide bibliographic services and recommend a roadmap for the future. The UC Bibliographic Services Task Force report is a call for change and a call to action. The entire University of California library system is currently giving feedback on the recommendations and discussing next steps. In this session, two members of the task force will describe how the report took shape and how the UC Libraries will now move from vision to decision.
    • Patron-Driven Acquisitions: Bridging the Boundaries of Need and Access to Information Resources

      See, Andrew; University of Arizona Libraries (2012-04-24)
      As the University of Arizona Libraries employ a 21st century user-centered approach to information resource management, we have adopted a Patron-Driven Acquisitions program. Fundamentally, the program is based on the model of users as the drivers of library acquisitions. By imbedding order records in the library catalog and by identifying user needs through interlibrary loan requests, the library is able to acquire targeted information resources that more efficiently meet the research needs of our users. This service significantly enhances the user experience and allows the UA Libraries to see greater use of our resources.
    • Poetry In Motion: The Power of Strengths in Elevating Individuals & Teams

      Leon, Lars; University of Kansas Libraries (2012-04-23)
    • Quick and (Mostly) Painless Space Usage Assessment Using iPads

      Brite, Amanda; Miller-Wells, John; Pfander, Jeanne; Yildirim, Hayri; University of Arizona Libraries; (2012-04-24)
      The Library Space Usage Assessment project was initiated in September 2011 in an attempt to answer questions about how public spaces were currently being utilized at the University of Arizona Libraries. The project team utilized iPads and an online data collection form to gather data on customer activity over a period of three weeks during the fall 2011 semester. This poster presents an overview of the tools and methodology developed by the project team to conduct the assessment. The presentation also highlights the results of the project team's assessment efforts and how those results informed recent changes to library services.
    • Recipe for Change

      Swinton, Cordelia; Coopey, Barbara; Harwell, Joyce; Pennsylvania State University (1998-04-23)
      Interlibrary Loan staff were suffocating under a heavy burden of an ever increasing workload. Was it possible to change from an environment where the process controlled the staff, to an atmosphere where staff control the process? Interlibrary Loan had to get ready for change. Staff needed time to shift from being apprehensive about change, to embracing it as solution for a better workplace. A Continuous Quality Improvement Team was formed, out of which emerged a new culture and a new structure. The reorganization formed two process teams (Borrowing and Lending) and a management team (Coordinating). Interlibrary Loan had to get set for change. Reorganization into teams removed many familiar routines and structures that apply meaning to one's job. Each team member sought to define his role as he learned to work unsupervised in a team-directed atmosphere. Interlibrary Loan changes. Interlibrary Loan staff members successfully moved from an environment where the process controlled the staff, to an atmosphere were staff control the process. During this transition, staff members gained invaluable experience in teamwork and developed quality service guidelines. Equipped with these new skills, ILL Teams are prepared and empowered to meet the challenges of continuous change. This is Penn State Interlibrary Loan's recipe for incorporating change. This is what worked for us. Instead of trying to make our department fit into a textbook team structure, we took the concept of teams and teamwork and applied them to our office culture, working within the University Libraries' hierarchical structure.
    • Redesigning Technical Services by Reconceptualizing Staff

      DeFranco, Francine M.; University of Connecticut Libraries (2006-04-07)
      Traditionally, technical services staff have possessed skills associated with acquisitions, cataloging, collection development, preservation and stacks management responsibilities. However in today’s rapidly changing library, technical services roles and responsibilities have changed. Technical services departments now require advanced technology, academic training, public services, and teaching skills that support innovative, independent, creative, and forward-thinking approaches to the provision of collections and services. How can libraries acquire and cultivate needed skills? What effect can new skill sets have on designing workflow, setting priorities, accomplishing goals, and meeting user expectations? This presentation will focus on the University of Connecticut Libraries process for identifying new and essential skills, recruiting new staff, and the impact new skill sets and experiences have had on changing the dynamics and directions of Technical Services.
    • Reflections on the Future of Library Collections

      Lewis, David W.; Indiana University Purdue University Indianapolis (2006-04-06)