• Online Credit Courses: Providing Effective Learning Environments for Students

      Mery, Yvonne; Newby, Jill; Pfander, Jeanne; University of Arizona Libraries (2012-04-24)
      The Online Research Lab and the Information Research Strategies for Graduate Students and Researchers courses were created to address the needs of undergraduate and graduate-level students from across the University when the Libraries moved to an online instruction model. These one-credit courses have been successfully delivered to hundreds of students since their creation. In this time, the courses have gone through several reiterations and evaluations, and continue to be improved upon. Quantitative and qualitative data have shown that these credit courses are an effective and popular way to teach information literacy. This poster session will describe the courses and their creation, and present assessment data showing the effectiveness of the ORL course.
    • The Open Education Initiative At UMass Amherst: Taking a Bite Out of High Cost Textbooks

      Billings, Marilyn; University of Massachusetts Amherst (2012-04-23)
      The high cost of commercial print textbooks is a major concern for both students and their parents. To address these concerns, the Provost’s Office and the University Libraries of the University of Massachusetts Amherst launched the Open Education Initiative in the Spring of 2011. The OEI is a faculty incentive program that encourages either the creation of new teaching materials or the use of existing low-cost or free information resources to support our students’ learning. Now in its second phase, the Open Education Initiative has generated a total savings of over $200,000 for students in classes that utilize open educational resources, library materials or faculty generated content. The third round of grants will support faculty teaching large general education courses who are interested in pursuing non-traditional educational resources as an alternative to the traditional textbook.
    • Organizational Realignment and Restructuring

      Young, Marlo Maldonado; University of California, San Diego Libraries (2012-04-23)
    • Overcoming Organizational Barriers and Preparing for the Future Through Consortial Partnerships

      van Reenen, Johann; University of New Mexico (1998-04-23)
      Which electronic product/service has your library purchased recently? How was it selected, who (or which group/committee) was involved, who made the decision, and how long did it take? This presentation will analyze the results and/or ongoing experiences from a variety of information partnerships and joint ventures. It will explore whether there are organizational models that better facilitate the purchase or licensing of electronic products/services and consortial leadership than others. As well, we will explore the emerging role of chaos and complexity theories on team decision making and risk taking.
    • Pathway to the Future: Library Bibliographic Services for the 21st Century

      Kautzman, Amy; Ryan, Terry; Doe/Moffitt Libraries, UC Berkeley; UCLA Electronic Library (2006-04-07)
      Our users have a new set of expectations for libraries as Internet services such as Amazon and Google offer them simplicity and immediate reward. How must our fragmented bibliographic systems and practices evolve to remain relevant to scholars in the future? In 2005, the University Librarians of the University of California charged a task force to tackle that question, to rethink how we provide bibliographic services and recommend a roadmap for the future. The UC Bibliographic Services Task Force report is a call for change and a call to action. The entire University of California library system is currently giving feedback on the recommendations and discussing next steps. In this session, two members of the task force will describe how the report took shape and how the UC Libraries will now move from vision to decision.
    • Patron-Driven Acquisitions: Bridging the Boundaries of Need and Access to Information Resources

      See, Andrew; University of Arizona Libraries (2012-04-24)
      As the University of Arizona Libraries employ a 21st century user-centered approach to information resource management, we have adopted a Patron-Driven Acquisitions program. Fundamentally, the program is based on the model of users as the drivers of library acquisitions. By imbedding order records in the library catalog and by identifying user needs through interlibrary loan requests, the library is able to acquire targeted information resources that more efficiently meet the research needs of our users. This service significantly enhances the user experience and allows the UA Libraries to see greater use of our resources.
    • Poetry In Motion: The Power of Strengths in Elevating Individuals & Teams

      Leon, Lars; University of Kansas Libraries (2012-04-23)
    • Quick and (Mostly) Painless Space Usage Assessment Using iPads

      Brite, Amanda; Miller-Wells, John; Pfander, Jeanne; Yildirim, Hayri; University of Arizona Libraries; (2012-04-24)
      The Library Space Usage Assessment project was initiated in September 2011 in an attempt to answer questions about how public spaces were currently being utilized at the University of Arizona Libraries. The project team utilized iPads and an online data collection form to gather data on customer activity over a period of three weeks during the fall 2011 semester. This poster presents an overview of the tools and methodology developed by the project team to conduct the assessment. The presentation also highlights the results of the project team's assessment efforts and how those results informed recent changes to library services.
    • Recipe for Change

      Swinton, Cordelia; Coopey, Barbara; Harwell, Joyce; Pennsylvania State University (1998-04-23)
      Interlibrary Loan staff were suffocating under a heavy burden of an ever increasing workload. Was it possible to change from an environment where the process controlled the staff, to an atmosphere where staff control the process? Interlibrary Loan had to get ready for change. Staff needed time to shift from being apprehensive about change, to embracing it as solution for a better workplace. A Continuous Quality Improvement Team was formed, out of which emerged a new culture and a new structure. The reorganization formed two process teams (Borrowing and Lending) and a management team (Coordinating). Interlibrary Loan had to get set for change. Reorganization into teams removed many familiar routines and structures that apply meaning to one's job. Each team member sought to define his role as he learned to work unsupervised in a team-directed atmosphere. Interlibrary Loan changes. Interlibrary Loan staff members successfully moved from an environment where the process controlled the staff, to an atmosphere were staff control the process. During this transition, staff members gained invaluable experience in teamwork and developed quality service guidelines. Equipped with these new skills, ILL Teams are prepared and empowered to meet the challenges of continuous change. This is Penn State Interlibrary Loan's recipe for incorporating change. This is what worked for us. Instead of trying to make our department fit into a textbook team structure, we took the concept of teams and teamwork and applied them to our office culture, working within the University Libraries' hierarchical structure.
    • Redesigning Technical Services by Reconceptualizing Staff

      DeFranco, Francine M.; University of Connecticut Libraries (2006-04-07)
      Traditionally, technical services staff have possessed skills associated with acquisitions, cataloging, collection development, preservation and stacks management responsibilities. However in today’s rapidly changing library, technical services roles and responsibilities have changed. Technical services departments now require advanced technology, academic training, public services, and teaching skills that support innovative, independent, creative, and forward-thinking approaches to the provision of collections and services. How can libraries acquire and cultivate needed skills? What effect can new skill sets have on designing workflow, setting priorities, accomplishing goals, and meeting user expectations? This presentation will focus on the University of Connecticut Libraries process for identifying new and essential skills, recruiting new staff, and the impact new skill sets and experiences have had on changing the dynamics and directions of Technical Services.
    • Reflections on the Future of Library Collections

      Lewis, David W.; Indiana University Purdue University Indianapolis (2006-04-06)
    • The Relative Value Scale: How Relevant Is a Journal to Your Institution’s Research & Instruction?

      Dewland, Jason C.; University of Arizona Libraries (2012-04-24)
      Due to significant cuts in the University of Mississippi's library budget, a ranking system was needed to determine the value of a journal to the local research and instruction needs. Major journal rankings products are not a strong resource to measure a journal's value because they exclude many journals and do not account for local research preferences. What was created was a simple algorithm to rank the business journal collection based on varying levels of usage, citations, and pricing. This poster will present an explanation of the algorithm, the resulting rank-order list, and what journals were actually cut.
    • The Research Libraries Consortium: a Project funded by the Carnegie Corporation of New York

      Darch, Colin; University of Cape Town, South Africa (2008-05-02)
      The project - A New Model for Research Support: Integrating Skills, Scholarship, and Technology in a South African Library Consortium - aims to model the transformation and enrichment of support to researchers offered by South African academic libraries. The guiding premise of this project is that the three institutions should take advantage of existing strengths as South Africa’s leading academic libraries to sustain, improve, and consolidate the troubled research enterprise in South Africa. Funded by the Carnegie Corporation this innovative program seeks to achieve its objectives through a multi-pronged project with three closely interrelated components: 1. Building a sophisticated Web-based shared portal which will provide access to a wide range of international and local electronic content for postgraduate students and academics; 2. Enhancing the skills of existing library staff in order to create a critical mass of support for research to be offered by librarians with real subject expertise (the South African Library Academy at the Mortenson Center and observation at a major US research library). 3. Creating a technologically sophisticated physical space - a 'one-stop shop' - for postgraduates and academic staff who need assistance with research.
    • Supporting Metadata Management for Data Curation: Problem and Promise

      Westbrooks, Elaine L.; Cornell University (2008-05-02)
      Research communities and libraries are on the verge of reaching a saturation point with regard to the number of published reports documenting, planning, and defining e-science, e-research, cyberscholarship, and data curation. Despite the volumes of literature, little research is devoted to metadata maintenance and infrastructure. Libraries are poised to contribute metadata expertise to campus-wide data curation efforts; however, traditional and costly library methods of metadata creation and management must be replaced with cost-effective models that focus on the researcher’s data collection/analysis process. In such a model, library experts collaborate with researchers in building tools for metadata creation and maintenance which in turn contribute to the long-term sustainability, organization, and preservation of data. This presentation will introduce one of Cornell University Library’s collaborative efforts curating 2003 Northeast Blackout Data. The goal of the project is to make Blackout data accessible so that it can serve as a catalyst for innovative cross-disciplinary research that will produce better scientific understanding of the technology and communications that failed during the Blackout. Library staff collaborated with three groups: engineering faculty at Cornell, Government power experts, and power experts in the private sector. Finally the core components with regard to the metadata management methodology will be outlined and defined. Rights management emerged as the biggest challenge for the Blackout project.
    • Supporting Students Where They Are When They Need It: Scaling Instruction at the University of Arizona Libraries

      Kline, Elizabeth; Sult, Leslie; University of Arizona Libraries (2012-04-24)
      Continuing on the University of Arizona Libraries' long history of leveraging technology to support students in attaining information fluency, this poster will highlight two approaches for supporting students where and when they need assistance. We will discuss how the Libraries selected, developed, and refined a scalable and interactive online approach to database instruction and suggest an approach other libraries can adopt to make pedagogically sound database tutorials. We will also share a local tool designed to push course-appropriate library content and services to all courses using a course management system and our plans for modifying the tool so that faculty and librarians can work together to efficiently and easily create customized, integrated course guides.
    • Sustaining a Collaborative Organization in a Changing Environment

      Etschmaier, Gale S.; Gelman Library, George Washington University (2006-04-06)
      The Gelman Library System of George Washington University has made a transition to an organizational model that emphasizes the needs of students and working in groups. We are preparing for future changes in user needs and redefinition of services, including participation in LibQUAL+ in spring of 2006 and small "town meetings" with library staff to develop an understanding of the changing student population. In these meetings, we hope to include focus groups from a local science and technology magnet school to learn more about what future students will expect and need from academic libraries. One of the key services we hope to look at is reference and information services and how this should fit with overall services. We will also need to become "leaner" but more efficient. Some staff positions may disappear, and others may require higher or different skill levels. As we plan for the future, we will need to face the challenges of our own collaborative nature and whether this supports or inhibits change. Some areas of focus include: communication, team structures and breaking down barriers between functions, and challenges working with staff from different generations (are Gen X's ready to be the "older" generation?)