Making Library Assessment Work: The Role of Organizational Culture(s)
AffiliationAssociation of Research Libraries
University of Washington Libraries
University of Virginia Library
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AbstractThe Association of Research Libraries sponsored program "Making Library Assessment Work" is a two year effort to evaluate assessment efforts in ARL Libraries. Led by Visiting Program Officers Steve Hiller (University of Washington Libraries) and Jim Self (University of Virginia Library) and under the aegis of the Director of the ARL Statistics and Measurement Program, Martha Kyrillidou, twenty-five ARL libraries are participating. Each library does a "self study" of their assessment efforts and needs which is followed by a 2 day site visit and a report containing recommendations and suggestions for an effective, sustainable and practical assessment program. One of the more interesting findings from the 12 libraries visited in 2005 was the relationship of organizational culture(s) and structure to effective library assessment. Each library had a distinctive culture (or cultures) that exerted a powerful influence on the success of assessment efforts. It became clear that sustainable and effective assessment must take into account existing local cultures to be successful. What works in one library won't necessarily work in others. This presentation reviews the range of organizational cultures encountered and discusses the different approaches recommended to make library assessment work in each library.
DescriptionConference proceeding from the Living the Future 6 Conference, April 5-8, 2006, University of Arizona Libraries, Tucson, AZ.
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