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dc.contributor.advisorSegrin, Chrisen_US
dc.contributor.advisorGlisky, Elizabeth L.en_US
dc.contributor.authorCarmichael, Timothy Roy
dc.creatorCarmichael, Timothy Royen_US
dc.date.accessioned2013-04-03T13:36:14Z
dc.date.available2013-04-03T13:36:14Z
dc.date.issued2001en_US
dc.identifier.urihttp://hdl.handle.net/10150/278774
dc.description.abstractThe Health Care Finance Administration is challenged with improving enrollment into the alternative managed health care system called Medicare+Choice. The current Medicare cohort is knowledgeable about where to obtain information about Medicare+Choice, but they cannot recall the terminology or comprehend the concepts of the program. This study attempts to improve older adult recall and comprehension of Medicare managed care written text, with the goal of improving their attitude toward Medicare managed care. Older adults (n = 49) from a community located in the Southwest were randomly assigned to one of three study conditions. Analysis of Variance, Tukey HSD, and correlation analysis were conducted on questionnaire responses measuring for recall, comprehension and attitude. An "Elderspeak Process" improved older adult recall of specific terms, words, and phrases about Medicare and Medicare managed care. Medicare managed care organizations can use the process to simplify information about their managed care programs to knowledgeable older adults.
dc.language.isoen_USen_US
dc.publisherThe University of Arizona.en_US
dc.rightsCopyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.en_US
dc.subjectBusiness Administration, Marketing.en_US
dc.subjectGerontology.en_US
dc.subjectSociology, Public and Social Welfare.en_US
dc.subjectHealth Sciences, Health Care Management.en_US
dc.titleImproving Medicare beneficiary recall and comprehension of Medicare informationen_US
dc.typetexten_US
dc.typeThesis-Reproduction (electronic)en_US
thesis.degree.grantorUniversity of Arizonaen_US
thesis.degree.levelmastersen_US
dc.identifier.proquest1406381en_US
thesis.degree.disciplineGraduate Collegeen_US
thesis.degree.disciplineGerontological Studiesen_US
thesis.degree.nameM.S.en_US
dc.identifier.bibrecord.b42180016en_US
refterms.dateFOA2018-08-27T16:35:57Z
html.description.abstractThe Health Care Finance Administration is challenged with improving enrollment into the alternative managed health care system called Medicare+Choice. The current Medicare cohort is knowledgeable about where to obtain information about Medicare+Choice, but they cannot recall the terminology or comprehend the concepts of the program. This study attempts to improve older adult recall and comprehension of Medicare managed care written text, with the goal of improving their attitude toward Medicare managed care. Older adults (n = 49) from a community located in the Southwest were randomly assigned to one of three study conditions. Analysis of Variance, Tukey HSD, and correlation analysis were conducted on questionnaire responses measuring for recall, comprehension and attitude. An "Elderspeak Process" improved older adult recall of specific terms, words, and phrases about Medicare and Medicare managed care. Medicare managed care organizations can use the process to simplify information about their managed care programs to knowledgeable older adults.


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