• 21st Century eTraining: Course Based Online Instruction for Library Employees

      See, Andrew; Teetor, Travis; University Libraries, The University of Arizona; University Libraries, The University of Arizona (2013-11)
      In the Fall of 2012, The Access and Information Services Team (AIST) at the University of Arizona Libraries instituted the use of a Course Management System (CMS) to effectively train both classified staff and student workers in a ubiquitous and self-paced eLearning environment. Through the use of the tools embedded in the CMS along with the creation of self-paced online tutorials and competency based quizzing, the AIST team has significantly reduced staff time allocated to in person training and increased efficiencies in providing uniform circulation, reference, and policy training that is available to students and staff on a 24/7 basis. The training sites provide an all-inclusive environment for both trainees in gaining competency in core skills needed to staff a 24 hour library, as well as for supervisors to be able to effectively track and manage staff and student progress.
    • 21st Century eTraining: Course Based Online Instruction for Library Employees

      See, Andrew; Teetor, Travis; University Libraries, The University of Arizona; University Libraries, The University of Arizona (2013-11)
    • Patron-Driven Acquisitions: Bridging the Boundaries of Need and Access to Information Resources

      See, Andrew; University of Arizona (2013-06)
      As the University of Arizona Libraries employ a 21st century user-centered approach to information resource management, we have adopted a Patron-Driven Acquisitions program. Fundamentally, the program is based on the model of users as the drivers of library acquisitions. By embedding order records in the library catalog and by identifying user needs through interlibrary loan requests, the library is able to acquire targeted information resources that more efficiently meet the research needs of our users. This service significantly enhances the user experience and allows the UA Libraries to see greater use of our resources.