• Assessing Access to Pharmacy Care Among Refugees in Tucson, AZ

      Cooley, Janet; Almada, Elena; Vasquez, Kellie; Cooley, Janet; College of Pharmacy, The University of Arizona (The University of Arizona., 2015)
      Objectives: To describe refugee access to pharmacy care as perceived by key informants and pharmacists. Methods: Two groups of providers working with the refugee population in Tucson, AZ served as key informants. Case managers were asked questions about establishing refugees in a pharmacy and current resources available to refugees for pharmacy care. The interview for pharmacists focused on current services available for limited-English speaking patients, their point of view on these services and their perceptions of the barrier for refugee populations in accessing pharmacy care. Results: Five case managers and five pharmacists were interviewed. Overall case managers and community pharmacists identified the language barrier as the main problem for refugees in accessing pharmacy care. Translation services are limited in the community pharmacy setting and existing services are underutilized. Conclusions: Key informants and pharmacists agreed that language and communication are the principal barriers to access pharmacy care among refugees.