• Login
    View Item 
    •   Home
    • UA Graduate and Undergraduate Research
    • UA Theses and Dissertations
    • Master's Theses
    • View Item
    •   Home
    • UA Graduate and Undergraduate Research
    • UA Theses and Dissertations
    • Master's Theses
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of UA Campus RepositoryCommunitiesTitleAuthorsIssue DateSubmit DateSubjectsPublisherJournalThis CollectionTitleAuthorsIssue DateSubmit DateSubjectsPublisherJournal

    My Account

    LoginRegister

    About

    AboutUA Faculty PublicationsUA DissertationsUA Master's ThesesUA Honors ThesesUA PressUA YearbooksUA CatalogsUA Libraries

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    Explorations in Satisfaction-Impact of Time of Survey Administration on Perceptions of Patient Satisfaction

    • CSV
    • RefMan
    • EndNote
    • BibTex
    • RefWorks
    Thumbnail
    Name:
    azu_td_ahsl_012_sip1_w.pdf
    Size:
    761.9Kb
    Format:
    PDF
    Download
    Author
    Bond, Susan Fox
    Issue Date
    2003
    Committee Chair
    Verran, Joyce
    
    Metadata
    Show full item record
    Publisher
    The University of Arizona.
    Rights
    Copyright © is held by the author. Digital access to this material is made possible by the University Libraries, University of Arizona. Further transmission, reproduction or presentation (such as public display or performance) of protected items is prohibited except with permission of the author.
    Abstract
    This descriptive study was conducted to examine the impact of timing of patient satisfaction surveys on perceived levels of patient satisfaction and to compare this with the impact of client and context variables on patient satisfaction. This was a secondary analysis, using data from the IMPACT study (Verran, Lamb & Effken, 2001). Timing of survey reflects satisfaction data collected from one group of patients pre-discharge from the study hospital and from another group of patients post -discharge. Analysis of the data suggests that the post- discharge method of survey resulted in a higher level of patient satisfaction (p < .05) in three subscales. Pearson correlation and regression analysis compared the impact of time of survey on patient satisfaction with impact of client and context variables on the same satisfaction subscales. In this analysis, the results indicate that for the General Satisfaction subscale, the primary explanatory variables are age and number of symptoms. The time of survey administration is not a significant variable when the effect of the other variables is removed. However, for the Caring and Individual subscales all three variables are significant with an approximately equal effect.
    Type
    text
    Thesis-Reproduction (electronic)
    Degree Name
    M.S.
    Degree Level
    masters
    Degree Program
    Graduate College
    Nursing
    Degree Grantor
    University of Arizona
    Collections
    Master's Theses

    entitlement

     
    The University of Arizona Libraries | 1510 E. University Blvd. | Tucson, AZ 85721-0055
    Tel 520-621-6442 | repository@u.library.arizona.edu
    DSpace software copyright © 2002-2017  DuraSpace
    Quick Guide | Contact Us | Send Feedback
    Open Repository is a service operated by 
    Atmire NV
     

    Export search results

    The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

    By default, clicking on the export buttons will result in a download of the allowed maximum amount of items.

    To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

    After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.