Arizona Community Pharmacy Quality Assurance Legislation: Evaluation of Motivation, Awareness and Knowledge Change After Attending a Continuing Education Program.

Abstract

Specific Aims: On April 18, 2007, the Arizona legislature passed the Pharmacy Continuous Quality Assurance (CQA) law, with enforced compliance beginning January 1, 2014. With the lengthy lag time between passage of the law and required compliance with the law, a continuing pharmacy education (CPE) seminar was developed to educate Arizona pharmacy personnel about the new requirements. The CPE seminar was evaluated by assessing changes in participant self-reported knowledge, motivation, and awareness regarding the quality assurance legislation and the CQA process. Methods: The CPE seminar took place at the Arizona Pharmacy Association’s Community Pharmacy Academy Conference. Data were collected using a retrospective pre-assessment/post-assessment questionnaire. Data were analyzed using Wilcoxon Signed-Rank tests with a Boniferroni correction. Demographic information were reported using descriptive statistics. Main Results: The response rate was 70%, with 28 of 40 participants completing the questionnaire. Each of the six self-assessment questionnaire statements showed a statistically significant change from pre to post assessment (p = 0.0005). Conclusion: The results show that the law CPE session positively impacted participant self-assessment of knowledge, awareness, and motivation of quality improvement initiatives and medication errors. Follow-up research is needed to determine what impact this CPE session will have in pharmacy practice.