Boys, don’t cry: Gender and reactions to negative performance feedback
AffiliationUniversity of Arizona
MetadataShow full item record
PublisherAMER PSYCHOLOGICAL ASSOC
CitationBoys, don’t cry: Gender and reactions to negative performance feedback. 2017, 102 (2):227 Journal of Applied Psychology
JournalJournal of Applied Psychology
Rights© 2017 APA, all rights reserved.
Collection InformationThis item from the UA Faculty Publications collection is made available by the University of Arizona with support from the University of Arizona Libraries. If you have questions, please contact us at firstname.lastname@example.org.
AbstractOur experiment is aimed at understanding how employee reactions to negative feedback are received by the feedback provider and how employee gender may play a role in the process. We focus specifically on the act of crying and, based on role congruity theory, argue that a male employee crying in response to negative performance feedback will be seen as atypical behavior by the feedback provider, which will bias evaluations of the employee on a number of different outcome variables, including performance evaluations, assessments of leadership capability, and written recommendations. That is, we expect an interactive effect between gender and crying on our outcomes, an effect that will be mediated by perceived typicality. We find support for our moderated mediation model in a sample of 169 adults, indicating that men who cry in response to negative performance feedback will experience biased evaluations from the feedback provider. Theoretical and practical implications are discussed.
VersionFinal accepted manuscript
SponsorsCenter for Leadership Ethics at the Eller College of Management, The University of Arizona