Integrative medicine primary care: assessing the practice model through patients’ experiences
AuthorCrocker, Robert L.
Grizzle, Amy J.
Hurwitz, Jason T.
Rehfeld, Rick A.
AffiliationUniv Arizona, Coll Med, Ctr Integrat Med
Univ Arizona, Ctr Hlth Outcomes & PharmacoEcon Res HOPE, Coll Pharm
MetadataShow full item record
PublisherBIOMED CENTRAL LTD
CitationIntegrative medicine primary care: assessing the practice model through patients’ experiences 2017, 17 (1) BMC Complementary and Alternative Medicine
Rights© The Author(s). 2017 Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License.
Collection InformationThis item from the UA Faculty Publications collection is made available by the University of Arizona with support from the University of Arizona Libraries. If you have questions, please contact us at firstname.lastname@example.org.
AbstractBackground: The University of Arizona Integrative Health Center (UAIHC) was an innovative integrative medicine (IM) adult primary care clinic in Phoenix, Arizona. UAIHC used a hybrid payment model to deliver comprehensive healthcare that includes conventional and complementary medical treatments. Methods: Fidelity measures were collected to evaluate how well the IM care delivery process matched ideals for IM. Patient experiences are presented here. Patients visiting UAIHC on 1 of 10 randomly selected days between September 2013 and February 2015 were surveyed. Patients were asked about their experience with: holistic care; promotion of health, self-care, and well-being; relationship and communication with practitioners; and overall satisfaction. Results: Eighty-three patients completed surveys. Based on patient-reported experiences, UAIHC delivered IM care as defined by the practice model. Conclusions: Patients received holistic care, established positive caring relationships with providers who promoted their self-care and well-being, and reported high overall satisfaction with UAIHC.
NoteOpen access journal.
VersionFinal published version
SponsorsAdolph Coors Family Foundation