Medical Staff Education Improves Patient Education through the Use of Technology in a Predominantly Spanish Speaking Population: A Quality Improvement Project

Abstract

This quality improvement project focused on an underserved clinic which serves primarily underserved Hispanic patients in the Phoenix area. The primary purpose of this QI project is to enhance existing tablets/screens with Spanish content at the Wesley Golden Gate community clinic (WGGCC). The secondary purpose of this QI project is to increase the use of tablets/screens overall among the medical staff at the WGGCC. Using the Plan, Do, Study, Act cycle, there was a two-fold increase use of tablets/screens by the medical staff during the data collection period.