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    On Direct vs. Indirect Peer Influence in Large Social Networks

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    Comparing Peer Influences_PROO ...
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    Final Accepted Manuscript
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    Author
    Zhang, Bin
    Pavlou, Paul
    Ramayya, Krishnan
    Affiliation
    University of Arizona
    Temple University
    Carnegie Mellon University
    Issue Date
    2018-06
    Keywords
    network effects
    peer influence
    cohesion
    structural equivalence
    caller ringback tone (CRBT)
    
    Metadata
    Show full item record
    Publisher
    Institute for Operations Research and the Management Sciences (INFORMS)
    Citation
    Zhang, B., Pavlou, P. A., & Krishnan, R. (2018). On Direct vs. Indirect Peer Influence in Large Social Networks. Information Systems Research, 29(2), 292-314.
    Journal
    Information Systems Research
    Rights
    © 2018 INFORMS.
    Collection Information
    This item from the UA Faculty Publications collection is made available by the University of Arizona with support from the University of Arizona Libraries. If you have questions, please contact us at repository@u.library.arizona.edu.
    Abstract
    With the availability of large-scale network data, peer influence in social networks can be more rigorously examined and understood than before. Peer influence can arise from immediate neighbors in the network (formally defined as cohesion or direct ties with one-hop neighbors) and from indirect peers who share common neighbors (formally defined as structural equivalence or indirect ties with two-hop neighbors). While the literature examined the role of each peer influence (direct or indirect) separately, the study of both peer network effects acting simultaneously was ignored, largely due to methodological constraints. This paper attempts to fill this gap by evaluating the simultaneous effect of both direct and indirect peer influences in technology adoption in the context of Caller Ring Back Tone (CRBT) in a cellular telephone network, using data from 200 million calls by 1.4 million users. Given that such a large-scale network makes traditional social network analysis intractable, we extract many densely-connected and self-contained subpopulations from the network. We find a regularity in these subpopulations in that they consist either of about 200 nodes or about 500 nodes. Using these sub-populations and panel data, we analyze direct and indirect peer influences using a novel auto-probit model with multiple network terms (direct and indirect peer influence, with homophily as a control variable). Our identification strategy relies on Bramoullé et al.’s (2009) spatial autoregressive model, allowing us to identify the direct and indirect peer influences on each of the extracted subpopulations. We use meta-analysis to summarize the estimated parameters from all subpopulations. The results show CRBT adoption to be simultaneously determined by both direct and indirect peer influence (while controlling for homophily and centrality). Robustness checks show model fit to improve when both peer influences are included. The size and direction of the two peer influences, however, differ by group size. Interestingly, indirect peer influence (structural equivalence) plays a negative role in diffusion when group size is about 200, but a positive role when group size is about 500. The role of direct peer influence (cohesion), on the other hand, is always positive, irrespective of group size. Our findings imply that businesses must design different target strategies for large versus small groups: for large groups, businesses should focus on consumers with both multiple one-hop and two-hop neighbors; for small groups, businesses should only focus on consumers with multiple one-hop neighbors.
    Note
    12 month embargo; published online in articles in advance: March 2, 2018
    ISSN
    1047-7047
    EISSN
    1526-5536
    DOI
    10.1287/isre.2017.0753
    Version
    Final accepted manuscript
    ae974a485f413a2113503eed53cd6c53
    10.1287/isre.2017.0753
    Scopus Count
    Collections
    UA Faculty Publications

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