Perceived Differences In Cultural Competency Between Healthcare Providers And Latino Patients

Abstract

This preliminary explorative qualitative study, informed by grounded theory (Glaser & Strauss, 1967) examined physician awareness of cultural competency as it relates to healthcare vs. patients’ Cultural perception for the Latino community within Pima County. Individual interviews were conducted with open ended questions which included personal background and cultural competency. Overall, the patients expressed concern and lack of trust in providers. While provider perception showed unawareness of the impact of cultural competency within patient care. However, some expressed positive response to increased extensive cultural sensitivity training to provide better quality care. Further interviews and implemented case studies could support improved physician-patient relationships, cultural competency, and healthcare outcomes.