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dc.contributor.authorGardner, Carolyn Caffrey
dc.contributor.authorClarke, Maggie
dc.date.accessioned2020-09-22T17:12:22Z
dc.date.available2020-09-22T17:12:22Z
dc.date.issued2020-09-04
dc.identifier.urihttp://hdl.handle.net/10150/643800
dc.descriptionPresentation. Critical Librarianship & Pedagogy Symposium, September 1-17, 2020, The University of Arizona.en_US
dc.description.abstractThis presentation will detail research on “no-show” student research appointments with an eye towards how libraries can mitigate student perceptions of appointments as commercial transactions which have been reinforced by problematic language borrowed from other sectors (hospitality, medical). We will share survey results from a range of higher education institutions regarding their current attitudes and practices towards no-show appointments. We will present strategies we’ve used to encourage appointment attendance by fostering a sense of shared community of learners rather than using shame, financial penalty, or other punitive action to decrease no-shows. Finally, we’ll hear from students on their perceptions of taking up space in research appointments and analyze how research appointment practices can reward students who already have privilege. Participants will critically reflect on their own experiences and practices with research appointments through guided reflection and small group discussion in order to empower students.en_US
dc.language.isoenen_US
dc.publisherThe University of Arizonaen_US
dc.relation.urlhttps://youtu.be/WyPlJ5nOUJ8en_US
dc.rightsThe library is not a restaurant: Reference appointments and neoliberal language by Maggie Clarke & Carolyn Caffrey Gardner is licensed under a Creative Commons Attribution-NonCommercial 4.0 International Licenseen_US
dc.rights.urihttps://creativecommons.org/licenses/by-nc/4.0/en_US
dc.subjectAcademic librariesen_US
dc.subjectcritical librarianshipen_US
dc.subjectreferenceen_US
dc.titleThe library is not a restaurant: Reference appointments and neoliberal languageen_US
dc.typeProceedingsen_US
dc.typeVideoen_US
dc.contributor.departmentCalifornia State University, Dominguez Hillsen_US
dc.description.collectioninformationProceedings from the Critical Librarianship & Pedagogy Symposium are made available by the symposium creators and the University of Arizona Libraries. Contact the CLAPS committee at clapsconference@gmail.com if you have questions about items in this collection.en_US
refterms.dateFOA2020-09-22T17:12:39Z


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The library is not a restaurant: Reference appointments and neoliberal language by Maggie Clarke & Carolyn Caffrey Gardner is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License
Except where otherwise noted, this item's license is described as The library is not a restaurant: Reference appointments and neoliberal language by Maggie Clarke & Carolyn Caffrey Gardner is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License