Mixed Messages: I. The Consequences of Communicating Negative Statements Within Emotional Support Messages to Cancer Patients

Ray, Colter D; Floyd, Kory; Tietsort, Cris J; Veluscek, Alaina M; Otmar, Christopher D; Hashi, Emi C; Fisher, Rosalie

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Author

Ray, Colter D
Floyd, Kory
Tietsort, Cris J
Veluscek, Alaina M
Otmar, Christopher D
Hashi, Emi C
Fisher, Rosalie

Affiliation

Univ Arizona, Dept Commun

Issue Date

2019-09-09

Citation

Ray, C. D., Floyd, K., Tietsort, C. J., Veluscek, A. M., Otmar, C. D., Hashi, E. C., & Fisher, R. (2020). Mixed messages: I. The consequences of communicating negative statements within emotional support messages to cancer patients. Journal of Patient Experience, 7(4), 593-599.

Journal

JOURNAL OF PATIENT EXPERIENCE

Rights

© The Author(s) 2019. Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).

Collection Information

This item from the UA Faculty Publications collection is made available by the University of Arizona with support from the University of Arizona Libraries. If you have questions, please contact us at repository@u.library.arizona.edu.

Abstract

This study tests if a negative statement occurring within an emotional support message affects cancer patients' perceptions of the effectiveness of the entire emotional support message as well as the perceived competence of the supporter communicating the emotional support message.

Note

Open access journal

ISSN

2374-3735

PubMed ID

33062883

DOI

10.1177/2374373519873781

Version

Final published version

Collections

UA Faculty Publications

© The Author(s) 2019. Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).

Except where otherwise noted, this item's license is described as © The Author(s) 2019. Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).