Mixed Messages: I. The Consequences of Communicating Negative Statements Within Emotional Support Messages to Cancer Patients
Affiliation
Univ Arizona, Dept CommunIssue Date
2019-09-09Keywords
social supportemotional support
cancer
negativity bias
competence
message effectiveness
communication
mixed messages
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Show full item recordPublisher
SAGE PUBLICATIONS INCCitation
Ray, C. D., Floyd, K., Tietsort, C. J., Veluscek, A. M., Otmar, C. D., Hashi, E. C., & Fisher, R. (2020). Mixed messages: I. The consequences of communicating negative statements within emotional support messages to cancer patients. Journal of Patient Experience, 7(4), 593-599.Journal
JOURNAL OF PATIENT EXPERIENCERights
© The Author(s) 2019. Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/).Collection Information
This item from the UA Faculty Publications collection is made available by the University of Arizona with support from the University of Arizona Libraries. If you have questions, please contact us at repository@u.library.arizona.edu.Abstract
This study tests if a negative statement occurring within an emotional support message affects cancer patients' perceptions of the effectiveness of the entire emotional support message as well as the perceived competence of the supporter communicating the emotional support message.Note
Open access journalISSN
2374-3735PubMed ID
33062883Version
Final published versionScopus Count
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Except where otherwise noted, this item's license is described as © The Author(s) 2019. Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/).