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    DesignOps in an academic library: Reducing barriers, improving efficiency, and scaling impact of design and research

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    designops.pdf
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    Author
    Blakiston, Rebecca
    Liu, Yingxuan (Bob)
    Miller, Lara
    Affiliation
    University of Arizona Libraries
    Issue Date
    2021-11-30
    Keywords
    User Experience
    DesignOps
    assessment
    research recruitment
    research repositories
    ResearchOps
    
    Metadata
    Show full item record
    Publisher
    Taylor & Francis
    Citation
    Rebecca Blakiston, Yingxuan (Bob) Liu & Lara Miller (2021) DesignOps in an Academic Library: Reducing Barriers, Improving Efficiency, and Scaling Impact of Design and Research, Journal of Library Administration, DOI: 10.1080/01930826.2021.2006984
    Journal
    Journal of Library Administration
    Rights
    Copyright © 2021 The Author(s). Published with license by Taylor & Francis Group, LLC.
    Collection Information
    This item from the UA Faculty Publications collection is made available by the University of Arizona with support from the University of Arizona Libraries. If you have questions, please contact us at repository@u.library.arizona.edu.
    Abstract
    Magnifying design value and scaling impact are challenging for small user experience and assessment teams at academic libraries. The University of Arizona’s User Experience and Assessment unit is leading three Design Operations initiatives aiming to address these challenges: a participant pool that reduces barriers for recruiting research participants; The UX Cookbook that builds expertise and efficiency; and a research repository that shares findings broadly with the organization. Together these initiatives create better workflows for improving the scale and impact of design and research.
    Note
    Immediate access
    ISSN
    0193-0826
    DOI
    10.1080/01930826.2021.2006984
    Version
    Final accepted manuscript
    ae974a485f413a2113503eed53cd6c53
    10.1080/01930826.2021.2006984
    Scopus Count
    Collections
    UA Faculty Publications

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