DesignOps in an academic library: Reducing barriers, improving efficiency, and scaling impact of design and research
AffiliationUniversity of Arizona Libraries
MetadataShow full item record
PublisherTaylor & Francis
CitationRebecca Blakiston, Yingxuan (Bob) Liu & Lara Miller (2021) DesignOps in an Academic Library: Reducing Barriers, Improving Efficiency, and Scaling Impact of Design and Research, Journal of Library Administration, DOI: 10.1080/01930826.2021.2006984
RightsCopyright © 2021 The Author(s). Published with license by Taylor & Francis Group, LLC.
Collection InformationThis item from the UA Faculty Publications collection is made available by the University of Arizona with support from the University of Arizona Libraries. If you have questions, please contact us at email@example.com.
AbstractMagnifying design value and scaling impact are challenging for small user experience and assessment teams at academic libraries. The University of Arizona’s User Experience and Assessment unit is leading three Design Operations initiatives aiming to address these challenges: a participant pool that reduces barriers for recruiting research participants; The UX Cookbook that builds expertise and efficiency; and a research repository that shares findings broadly with the organization. Together these initiatives create better workflows for improving the scale and impact of design and research.
VersionFinal accepted manuscript