Enhancing Cultural Humility and Trauma-Informed Care for Latinx Populations

Abstract

Purpose: This quality improvement (QI) project aims to evaluate the effectiveness of an asynchronous video intervention in enhancing the knowledge and willingness of behavioral health (BH) staff to adopt culturally sensitive care practices for the Latinx community. Recognizing the growing and diverse Latinx population, the study seeks to equip healthcare professionals with the necessary tools to promote cultural humility (CH) and trauma-informed care (TIC), thereby addressing healthcare disparities on both individual and societal levels. Background: The Latinx community in the United States (US) is expanding rapidly, with increasing diversity. However, healthcare disparities persist within this population, stemming from cultural variances and social determinants of mental health. These disparities hinder access to optimal healthcare services, further compounded by language difficulties, stigma, poverty, acculturation stress, discrimination, legal status, and a lack of cultural awareness in healthcare. Methods: The study conducted an asynchronous video intervention among BH staff, focusing on cultural humility and TIC for Latinx communities. Pre- and post-surveys assessed participants' knowledge through seven multiple-choice questions. A Likert scale measured their willingness to adopt intervention recommendations. Results: Data analysis determined improvements in test scores and participants' receptiveness to implementing recommended practices. Of the five participants, 60% demonstrated a strong understanding of CH and TIC, achieving perfect pre- and posttest scores. The remaining 40% exhibited a 20% improvement in their test scores post-intervention. Analyzing data yielded a p-value of 0.089, indicating that the improvement lacks statistical significance in a one-tail test. All participants expressed a favorable attitude, with 100% either “strongly agreeing” or “agreeing” to the practicality of implementing, adjusting their current practices, and adopting recommended interventions for culturally sensitive care. Conclusions: This study’s results suggest that the video intervention effectively reinforces BH staff’s knowledge and enhances their understanding of CH and TIC for Latinx communities. Participants displayed a positive attitude toward applying these principles in their clinical practice, which could improve care for Latinx patients. This study empowers healthcare professionals to address disparities and promote equitable Latinx healthcare access that impacts underserved communities by equipping healthcare professionals with the necessary tools and knowledge.